Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(6,770 Reviews)
Rating breakdown 6,770 reviews
5 Stars
5,266
4 Stars
790
3 Stars
228
2 Stars
150
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Creamy coffee every time.
on March 20, 2026
Posted by: AudreyA
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is perfect for my coffee bar. The Vertuo Next in white blends perfectly with my decor. It is the slim version so it helps with limited counter space. It was easy to set up and use in minutes. The machine makes, coffee, espresso both hot and cold. The creamy foam after brewing is café perfection in my own home. I enjoy how quickly it makes each time and how delicious my beverage is when done.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Espresso Maxhine
on March 20, 2026
Posted by: JuneS
[This review was collected as part of a promotion.] This Nespresso Vertuo Next is great and I’m really impressed. It’s super easy to use and makes great tasting coffee. I love the variety of pod options and how some contain the milk already and that it works for iced coffee also. It’s very convenient that it disposes of the pods right there on the side of the machine after brewing. It’s slim enough to fit in small spaces and love that you can move the piece up and down for larger and smaller cups so it doesn’t splash while brewing. It’s definitely going to be a staple in our household!
Written by a customer while visiting influenster.com
Customer Rating
5
Fit for busy morning
on March 20, 2026
Posted by: NgochaivyN
[This review was collected as part of a promotion.] In daily use, the Vertuo Next feels simple: insert a pod, press a button, and get a coffee or espresso-style drink in under a couple of minutes. The machine is compact and stylish, which make it easy to set up in kitchen without much space. Coffee is smooth taste and delicious
Written by a customer while visiting influenster.com
Customer Rating
5
My daily must
on March 20, 2026
Posted by: MadelineH
I literally use my Nespresso everyday. I’ve had mine for a few years now and had no issues with it breaking or needing any sort of repair or reset. It works flawlessly. A simple click, and your coffee is ready just like that.
Written by a customer while visiting influenster.com
Customer Rating
4
Machine is great but app is not
on March 20, 2026
Posted by: LinhV
[This review was collected as part of a promotion.] I love Nespresso! I’ve had my Citiz for about 10 years and it still works wonderfully! Since the Citiz uses the original pods, I was excited to get this Vertuo Next so I can use the vertuo pods too. My vertuo pods were a bit dented but still worked. The downside of vertuo is that the pods are more expensive and they are configured to only produce certain amounts of coffee. The original pods are cheaper and gives you more flexibility if you want to make an espresso or a regular coffee but the vertuo pods usually come in more variety of flavors. The quality of coffee is amazing with both. The machine itself was easy to use and has a beautiful sleek design. The app to control the output of my coffee needs work. The machine kept disconnecting with the app. I’m hoping they fix the app soon.
Written by a customer while visiting influenster.com
Customer Rating
4
Fancy coffee without the fancy set up
on March 20, 2026
Posted by: AllisonM
[This review was collected as part of a promotion.] This machine helps you get fancy coffee without the fancy set up! It’s a very minimal and sleek design that honestly took some getting used to (I’m used to pressing buttons to select everything, but this relies on the size and type of the coffee pod you use). It was quick and easy to set up and brews very fast. All of the drinks I’ve made are delicious! I also like how it’s a very slim machine so it’s easy to store in my kitchen.
Written by a customer while visiting influenster.com
Customer Rating
3
Not too impressed.
on March 20, 2026
Posted by: AmandaA
[This review was collected as part of a promotion.] Product design seems great if limited on counter space or prefer a sleek design. No space to store a carafe if you had one. It could be a nuisance to fill the water reservoir due to being stored directly in the back. Overall, the coffee tasted really good but it produced a lot of foam. I’m unsure if this is the intent of Nespresso coffee. I thought it was pretty noisy when brewing. Sample pod collection is a nice feature but could become a mold issue depending how frequently it is emptied. Sampler box had a great variety of coffee to try. The plastic tray mug holder and the holder for the pod seemed like cheap plastic. Two apps were required if you wanted to utilize the Bluetooth feature and reorder pods. Overall experience, I wasn’t really impressed, but the coffee was enjoyable. It may just take time to
get used to it versus other coffee makers.
get used to it versus other coffee makers.
Response from influenster.comBy Nespresso USA, Customer Service, March 24, 2026
Thank you for your review, Amanda. The Vertuo Next is one of our most compact, economical machines and brews up to 6 cup sizes topped with velvety crema that will subside, however we recommend folding the crema into the cup to ensure consistency in temperature and taste. Each blend brews to the specific parameters of that cup so the amount of crema will vary depending on the blend. We appreciate your feedback regarding the design and function of the Vertuo Next. If you're dissatisfied with any aspect of your macine, call 800.562.1465 and a Machine Expert will be happy to assist.
Written by a customer while visiting influenster.com
Customer Rating
5
Does not take up too much space
on March 20, 2026
Posted by: JulieE
[This review was collected as part of a promotion.] I really like this little coffee machine. It looks nice & modern & I think it could fit anywhere. It even fits under my 70 year old cabinets which have much less space than newer homes do. It’s simple & straight forward to use. I don’t currently have WiFi so I was not able to connect it to my phone through the app but I highly doubt I’ll ever use that feature anyway. I like that when you open it the pod is deposited out for you so you don’t forget and you don’t burn yourself. The water tank is on the back so it’s out of sight & easy to remove & clean or fill. Great option for coffee at home especially places with little room!
Written by a customer while visiting influenster.com