Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
Love our Nespresso!! Quality
on January 12, 2022
Posted by: carnichole
Love our Nespresso!! Quality of coffee is amazing. Only downfall is the pods are very pricey for how many you actually receive.
Written by a customer while visiting influenster.com
Customer Rating
4
The convenience of nespresso
on January 12, 2022
Posted by: derrickk
The convenience of nespresso machines is unmatched by almost any other espresso machines, but the flavor is sometimes lacking from a true espresso. The pods are expensive, especially considering that they generally don’t allow aftermarket or alternative brands to work with the machine.
Written by a customer while visiting influenster.com
Customer Rating
4
They have this machine
on January 12, 2022
Posted by: samarajaclyn912
They have this machine at my office. So easy to use and makes for great coffee! I always enjoy it when I go to make it. The hazelnut blend is my favorite! The machine is expensive but definitely worth it. Would totally recommend Nespresso Vertuo Coffee And Espresso Machine
Written by a customer while visiting influenster.com
Customer Rating
3
These pods are expensive,
on January 12, 2022
Posted by: monicab5ca0
These pods are expensive, but because they are so strong I’m able to run the machine twice with 1 pod and get a decent sized cup of coffee. The frothed is super silent and easy to use. I just wish they were environmentally friendly or had a washable/reusable pod.
Written by a customer while visiting influenster.com
Customer Rating
5
on January 12, 2022
Posted by: kimberlyl173
I love my Nespresso!!!!! Love the foaming and it absolutely tastes so yummy. Can’t recommend enough and seriously can’t make a regular coffee pot anymore. It’s just not the same. Just wow
Written by a customer while visiting influenster.com
Customer Rating
5
A lifesaver. Love the
on January 10, 2022
Posted by: baileym8490
A lifesaver. Love the variety they offer, the pods are recyclable, and the coffee is brewed quickly. The machine knows what type of pod you’re brewing and adjusts it’s settings to ensure your coffee is made perfectly every time….it’s 100x better than the kuerig.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to use
on January 9, 2022
Posted by: Yolanda
from Fort Lee, VA
I bought this last month because of my machine that I’ve had for two years died in me and I couldn’t do without my Nespresso even though the warranty was up
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Didnt work right of the box
on January 9, 2022
Posted by: Shena
from Dayton, Ohio
I had to attempt to prime it 3 times before the 4 attempt worked to prime new machine. I was told to fill water tank with hot water for thw priming. Only about a half cup actually ran through so Im not aure this machine is functioning properly. So far has made 5 good cups of java. This machine is LOUD! OMG it is so loud!!! This was a free replacement and surprisingly I was given a 2 year warranty on this replacement!! My first machine stopped working at 1 year and 11 months and was under 2 year warranty. I am a USA customer.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, January 10, 2022
Thank you for your review, Shena. Nespresso USA offers a one-year warranty on all new Nespresso VertuoLine machines, and a six-month warranty for repairs in our centers. If you have any questions of concerns regarding your VertuoPlus machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA