Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(6,740 Reviews)
Rating breakdown 6,740 reviews
5 Stars
5,243
4 Stars
785
3 Stars
227
2 Stars
149
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Best Nespresso machine yet!
on March 19, 2026
Posted by: KimberlyS
[This review was collected as part of a promotion.] I LOVE my new Nespresso machine! The Vertuo Next is amazing. It’s super easy to put together and use. You can even connect it to your Nespresso app to start it or know when it’s time to descale it. It brews super fast and at the perfect temperature every time. I love that you can turn a coffee pod into an espresso pod with one simple trick. It’s super easy to clean since the baskets catches all your used pods. It’s all super easy to descale and the app helps you walk through it. I no longer need to buy coffee from a chain. I can just make it at home!
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee maker
on March 19, 2026
Posted by: SheilaS
[This review was collected as part of a promotion.] I absolutely love this coffee maker. I had a Keurig and this beats that. It less bulky. I love how the base can be moved from a shot to a mug to much more. I love how the pods fall into the little container for used pods and once full we just empty it out. It definitely feels durable and I just love how easy it was to set up. I definitely recommend it. It is my favorite thing now.
Written by a customer while visiting influenster.com
Customer Rating
4
Fancy coffee without the fancy set up
on March 20, 2026
Posted by: AllisonM
[This review was collected as part of a promotion.] This machine helps you get fancy coffee without the fancy set up! It’s a very minimal and sleek design that honestly took some getting used to (I’m used to pressing buttons to select everything, but this relies on the size and type of the coffee pod you use). It was quick and easy to set up and brews very fast. All of the drinks I’ve made are delicious! I also like how it’s a very slim machine so it’s easy to store in my kitchen.
Written by a customer while visiting influenster.com
Customer Rating
2
Just okay
on March 20, 2026
Posted by: Blazergirl503
from Portland, OR
[This review was collected as part of a promotion.] Nothing too special, still puts out grounds but I don’t want to exchange it again. Love the gold detailing though
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 21, 2026
Thank you for your review of the Vertuo Next. We're sorry you're disappointed with the quality of your coffee. We'd like you to enjoy a gratifying experience and hope you'll allow us the opportunity to regain your confidence. Please call 800.562.1465 and a Machine Expert will be happy to assist you.
Written by a customer while visiting Nespresso USA
