Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love
on March 14, 2022
Posted by: Monique
from California
I have mine since 2019. It had a problem but they fixed super fast and free. I love my nespresso coffee! It was a great investment.
Response from Nespresso USABy Customer Service, March 15, 2022
Thank you for your review, Monique. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle weekly through your machine to assist with keeping the taste, texture, body and aroma in each brew. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
perfect in every way
on March 12, 2022
Posted by: JP
from SF, CA
I just purchased the Vertuo Plus. It came right away and everything in my order was on time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee!!
on March 12, 2022
Posted by: Kim62
from Yakima WA
I have absolutely loved having the Nespresso, I have saved a lot of money by utilizing the Nespresso. I love how quickly it heats up and makes my coffee and I am out the door.
It's quiet so when I leave for work early morning, it doesn't disturb anyone else.
It's quiet so when I leave for work early morning, it doesn't disturb anyone else.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso! The
on March 12, 2022
Posted by: handlingchaoswithcof
Love my Nespresso! The coffee has great taste. It’s simple and quick to get either a cup of espresso or coffee. Nespresso Vertuo Next Coffee and Espresso Machine Bundle
Written by a customer while visiting influenster.com
Customer Rating
4
I like the multitude
on March 10, 2022
Posted by: grriley
I like the multitude of varieties of coffee a Nespresso offers. At first they are all really rich and flavorful. After a while though they just become too much and hard to drink for an every morning cup of Joe. It’s a lavish drink to change up every now and then but don’t trade your Keurig for it.
Written by a customer while visiting influenster.com
Customer Rating
5
Once you try nespresso,
on March 9, 2022
Posted by: krisyc
Once you try nespresso, it is hard to go back! Love my nespresso however the cup holder broke after 6 months of using it, but after a year it still makes great coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
super beautiful machine. to
on March 9, 2022
Posted by: Anonymous
super beautiful machine. to enjoy an exquisite early morning coffee and get to our work to have an exquisite coffee prepared with this machine is spectacular. my family and friends. co-workers love it. for the ease of preparing this exquisite coffee
Written by a customer while visiting influenster.com
Customer Rating
3
A bit disappointed, expected more…
on March 9, 2022
Posted by: JKingram
I like my machine, I appreciate a good cup of Nespresso coffee or too but the machine has its imperfections. Many times the capsule ejects and piles up in the chamber instead of falling into the bin. Now I have been without coffee for 3 days because the machine won’t brew. At first I was adding too much water to each brew, now it just has given up. Won’t even factory reset. For such a pricey machine I expect better functionality after less than 6 months. However, the customer service is amazing! I should be getting a replacement soon. Hopefully no issues.
I would recommend this to a friend!
Response from Nespresso USABy Allison T., Customer Service, March 10, 2022
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you need additional assistance with your replacement VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA