Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
VertuoPlus
on March 19, 2022
Posted by: Nayjokat
from New York
I am thrilled with my VertuoPlus nepresso machine. It makes a great cup of coffee and there are a variety of pods to choose from. I would love if nepresso had more choices of a flavored decaf pod. Other than not, I have no complaints.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fresh Coffee
on March 19, 2022
Posted by: Doeluvsbuck
from Centralia IL
After visiting our daughter who had a Nespresso, I just Had to get one! I love having a fresh cup of coffee each and every day, and picking a flavor I love!!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Serivce, March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Truly incredible
on March 19, 2022
Posted by: LatteLover
from Buffalo NY
I loved heading to my local coffee shop until their baristas started being inconsistent with the quality of the latte. So thankful to have consistently delicious espresso every morning without having to leave my home. I also love that the cups can be recycled! That sealed the deal for me. Thank you!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi LatteLover. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Spare parts are not covered under warranty and can be purchased via our toll-free number as well. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on March 17, 2022
Posted by: isj
amazing wow coffee latte iced cold hot frothy milk and oat milk and i sugar free milk milk tea milk milk and it’s so good and hot and warm and cozy with good vibes and nice atmosphere and super super bowl nice hot hot cold brew and wow wow love size and color very much so! 😍😍😇😇😇😇😇 great! post
Written by a customer while visiting influenster.com
Customer Rating
5
This machine makes my
on March 17, 2022
Posted by: Anonymous
This machine makes my lattes so quick and easy. All I have to do is Nespresso VertuoPlus Coffee Maker and Espresso Machine Bundle pick my favorite pod and the milk of choice and if foams up nicely ! I love the variety of the pods and I love that the pods can easily be sent back to the company and they will recycle and reuse them! So I don't feel bad about the pods!
Written by a customer while visiting influenster.com
Customer Rating
1
broken button
on March 17, 2022
Posted by: Liz
from Louisiana
I received this as a gift for Christmas. I hadn't even used it for a month before the button stopped responding. I sent it off to get repaired and it's still not working and won't even turn on or brew anything.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Customer Service, March 18, 2022
Thank you for your review, Liz. We are dismayed to learn that you’re having issues with your VertuoPlus machine. Our machines have at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1462. Please don’t hesitate to contact us, we would be please to arrange for you to speak with our Machine Experts, so they may determine the best resolution through our Assistance Service Program.
Written by a customer while visiting Nespresso USA
Customer Rating
5
This is my first
on March 16, 2022
Posted by: leandram8
This is my first purchase from the Nespresso brand and I’m honestly not sure how I lived this long without it. Yes, it’s a little expensive, but I can make Starbucks quality drinks at home now! Nespresso VertuoPlus Coffee Maker and Espresso Machine
Written by a customer while visiting influenster.com
Customer Rating
5
Durability
on March 16, 2022
Posted by: will3
from AZ
Supervisor called me back. Very informative. I will change from Virtuo Plus to Virtuo. Also hopefully not a Breville. See previous review.
Written by a customer while visiting Nespresso USA