Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Excellent machine and GREAT customer support!!!!!!
on July 31, 2022
Posted by: Jeff
from Maryland
I have had my machine since December of 2018, almost 4 years. This machine has almost been flawless. There were only 2 times i have had problems and they were both an issue of not getting out of descaling mode. Each time i have called customer support they have helped me through my issue, very kind, and were patient with me. 10 out of 10 would recommend.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi Jeff. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the simplicity of this machine!
on July 30, 2022
Posted by: taylor
[This review was collected as part of a promotion.] I bought this a few weeks ago and has met all my expectations! Works great!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi Taylor. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on July 30, 2022
Posted by: Wes Mantooth
from Chicago, IL
[This review was collected as part of a promotion.] Great machine, zero issues and no complaints at all
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi Wes. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertruo plus
on July 30, 2022
Posted by: Drake
from Stl mo
[This review was collected as part of a promotion.] I bought one as I’m a chef and love coffee highly recommended love it
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Drake. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it so much!!
on July 30, 2022
Posted by: Vickyvsqz93
from Jurupa Valley, Ca
[This review was collected as part of a promotion.] I bought this after many months of consideration. I’ve bought Mr.coffee products and multiple keurig products and I don’t regret buying a nespresso one bit!! Best coffee maker purchase
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
♥️ the Vertuo Plus
on July 30, 2022
Posted by: Pam
from Oviedo, Florida
[This review was collected as part of a promotion.] bought one for myself and two as gifts
making us all very happy every day ☕️
making us all very happy every day ☕️
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Pam. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loveeeee my new machine!
on July 30, 2022
Posted by: Tmh
from Southport NC
[This review was collected as part of a promotion.] First cup of coffee this am and Nespresso did not disappoint!! Absolutely love this machine and look forward to many mornings of coffee!!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth coffee
on July 30, 2022
Posted by: Maynards09
from Marysville, wa
[This review was collected as part of a promotion.] This make a the smoothest coffee and espresso. We also bought the milk frother and this thing is amazing. It warms the milk so quickly and gives just the right amount of foam.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus and Aeroccino3 Milk Frother. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus and Aeroccino3 Milk Frother, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA