Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,437 Reviews)
Rating breakdown 7,437 reviews
5 Stars
5,795
4 Stars
878
3 Stars
255
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,276 out of
3,794)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
A new machine
on September 8, 2026
Posted by: Machine
from Austin Tx
[This review was collected as part of a promotion.] I bought a new machine & I like it so much & it works great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Speciality coffee at home
on September 8, 2026
Posted by: SophieD
As an iced coffee fanatic, and former barista I need this Nespresso in my life and I wish I would’ve bought it sooner. I got it for Christmas last year and I seriously could not rave about it more. My friends have it too, and we love making our iced coffees with these, barista approved.
Written by a customer while visiting influenster.com
Customer Rating
5
Best espresso/coffee machine ever!!
on September 8, 2026
Posted by: ShariS
I’ve had this espresso machine for over two years now, it is still my absolute favorite. It’s great. It makes coffee pods but then you can also do double shots or single shots of espresso…. Which makes it so easy to make custom iced coffees.!! Totally recommend. It’s not too big and bulky and I love the touch feature. It opens up automatically. It’s not very loud at all.
Written by a customer while visiting influenster.com
Customer Rating
1
Poor quality
on September 7, 2026
Posted by: Espresso4
from Harrisonburg, VA
I’ve been a Nespresso customer for over twenty years, first in Europe, then in the US. I’ve never had any issues with their machines; however, I bought the Vertuo Next and the quality is terrible. It leaks coffee everywhere and has ruined one stone countertop due to staining. The two older, original machines I still have work brilliantly and they’re over a decade old. So I’m returning to the original coffee line. It’s sad to see that Nespresso has made the original machines so much more expensive than the Vertuo. The original machines make far better espresso and these new plastic models are not worth the money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, September 8, 2026
Thank you for your review, though we're sorry to hear you're disappointed with the Vertuo Next, especially as a long-standing and loyal customer. We're here to help and stand behind our brand so invite you to contact us directly for assistance. Call 800.562.1465 when you're near your machine to troubleshoot, with repair or replacement service if needed. We look forward to restoring your confidence.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Way reliable and convenient!
on September 6, 2026
Posted by: JujuK
Coffee is very flavorful and nutty! It makes my morning so easy and I do r have to think about it! The variety of flavors it amazing! Worth every dollar and highly recommend
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine for Nespresso lovers!
on September 5, 2026
Posted by: MichelleR
The best machine! I look forward to my mornings knowing I will be drinking a Nespresso! The perfect counter top size and reliable machine. A must have kitchen appliance that makes having a Nespresso a breeze! Definitely recommend owning one.
Written by a customer while visiting influenster.com
Customer Rating
5
Happy customer
on August 29, 2026
Posted by: Mic
from Chattanooga Tn
[This review was collected as part of a promotion.] Thoroughly enjoying my new machine it is very easy to use and the coffee is so rich and creamy. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it and the coffee is delish!
on August 27, 2026
Posted by: AdrianaD
I absolutely love my Nespresso!! There are so many flavors to try from, it taste delicious, and I’ve saved a lot a lot of money using this instead of buying coffee everyday😅
Written by a customer while visiting influenster.com