Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
Works just like an expensive coffee maker should
on December 19, 2022
Posted by: sarasman319
[This review was collected as part of a promotion.] No problems with the machine after a couple of years; the coffee tastes great and works perfectly. I knocked a star off for value; the Vertuo pods are unnecessarily expensive because the company doesn’t allow any 3rd party companies to make pods to compete with them.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on December 18, 2022
Posted by: pviolet
from Orlando, FL
[This review was collected as part of a promotion.] Bought this coffee machine for my parents, it is easy to use and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice less expensive version
on December 18, 2022
Posted by: Jon
from Michigan
[This review was collected as part of a promotion.] Bought this as a second machine to have at another office and it is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on December 18, 2022
Posted by: Red
from Fort Worth
[This review was collected as part of a promotion.] I prefer drinking Nespresso than going to local coffee shop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Replaced twice
on December 18, 2022
Posted by: Dman1217
I had 2 VertuoPlus that needed replacing. The first one leaked and the replacement wouldn’t close. It was remaining open for anywhere from a day to several weeks. Nespresso customer service was awesome replacing both defective units. My third machine is being delivered. I have 3 Nespresso machines at work one being a professional model. The one I’m referring to in my review is my home machine. I was worried about the VertuoPlus having an electric (push button) mechanism to open and close. I am now replacing my VertuoPlus with a non automatic close/open button.
Response from Nespresso USABy Katherine T., Customer Service, December 19, 2022
Thank you for your review. We are glad to see you were able to speak with a Machine Expert regarding your VertuoPlus machine. You can expect your replacement Evoluo machine in the coming days. If you have any questions about the Evoluo machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love them all... especially the Gingerbread!
on December 17, 2022
Posted by: jolene
from cleveland
[This review was collected as part of a promotion.] I bought this limited edition last year and couldn't wait for it to come back. I love all the flavors but this Gingerbread is hands down my favorite! Gorgeous packaging too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on December 17, 2022
Posted by: Imani
When I first got my new machine, I COULD NOT WAIT to use it. I’ve had this machine for only a week, and I have been using it EVERYDAY!! Amazing coffee and flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful customer service
on December 17, 2022
Posted by: Sandy
from Mission Texas
[This review was collected as part of a promotion.] I bought my second d nespresso machine love it!!! And the coffee 👍👍👍
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA