Mediocre coffee, finicky machine, expensive. I wouldn't spend the money if I had to do it over.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 26, 2022
Hi! Thank you for your review. We are dismayed to learn your VertuoPlus machine does not met your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
[This review was collected as part of a promotion.] Coffee tastes much better compared to your normal coffee maker. The lid opens and closes automatically, making for a very ergonomic and stress free user experience. Overall, I’m very satisfied with my purchase.
[This review was collected as part of a promotion.] This coffee machine makes great coffee- I prefer espresso, and the espresso it makes is as good as any I’ve had, including France, Italy and other countries known for espresso. Simple and easy to use, basically foolproof…
[This review was collected as part of a promotion.] Purchased about a month ago to replace our very first coffee maker. So sleek and can adjust to different parts of your countertop. Reservoir holds more water than previous. Push and brew features make it easy to use. Quieter than others as well. Highly recommend.
[This review was collected as part of a promotion.] I have a nespresso virtuo and my sister LOVED it so I got her this one. She loved the look/color and size of this one. It was the best present and now I can make coffees at her place as well!!
[This review was collected as part of a promotion.] This is our third virtuo in 10 years. The other two are still going strong but we just keep adding them to different rooms in our house. This one with the narrow design and movable water reservoir makes it perfect for the kitchen counter. Coffee is consistently good and we would never use any other machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA