Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(6,984 Reviews)
Rating breakdown 6,984 reviews
5 Stars
5,424
4 Stars
831
3 Stars
239
2 Stars
152
1 Star
338
86%of customers recommend this product.
(
3,174 out of
3,677)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
3
A nice convenient way to make coffee!
on February 13, 2026
Posted by: jennak35_8219
[This review was collected as part of a promotion.] I do like coffee machine however it does have some downsides. The noise it makes when brewing is loud, continuous, and frankly obnoxious. It does do what it’s here for, making coffee and it brewed it very nicely. It’s a lightweight machine which does make me worry how long it will last. The pods themselves are also pretty expensive so it makes me wonder if I’ll be saving money in the long run. It’s very compact and makes it easy to move if needed.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review, Jenna. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy Café-Style Coffee At Home
on February 13, 2026
Posted by: msb1983_7132
[This review was collected as part of a promotion.] I’ve really been enjoying using Nespresso Vertuo next. If honestly one of the easiest coffee machines I’ve used.
You just pop in the pod, press the button and it handles everything for you. The set up feels very intuitive and I especially like the capsule container on the side of the machine. Instead of opening the front or digging inside of the machine, these used pods automatically drop into a separate compartment that you can slide out on the side and empty. It makes clean up quick and mess-free.
You just pop in the pod, press the button and it handles everything for you. The set up feels very intuitive and I especially like the capsule container on the side of the machine. Instead of opening the front or digging inside of the machine, these used pods automatically drop into a separate compartment that you can slide out on the side and empty. It makes clean up quick and mess-free.
I usually prefer medium roasted coffee, so I was a little unsure about trying a more intense espresso pod, but I actually like the difference. I tried one with the intensity level of nine and you can definitely taste the stronger richer flavor compared to what I normally drink. It still came out smooth with a nice crema on top and didn’t taste bitter.
Oh and the size is perfect as someone who has a small kitchen with not a lot of counter space it’s easy to store and keep out!!
Overall, the convenience, the automatic brewing, and the flavor quality really stands out. It makes cafe-style coffee at home without effort and I find myself wanting to use it daily! It’s definitely a great option if you want quick coffee, but still care about taste.
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee machine
on February 13, 2026
Posted by: theresam158_303
[This review was collected as part of a promotion.] This is a great coffee machine. You’ll need to download an app The latte is straight black and you put it in you cup of milk or creamer the cappuccino is more of a hotter coffee. The app has instructions and recipes on how to make your best coffee. The design is very simple to use. It even takes out the coffee pods and puts them in a storage container within the machine. It tells you when and how to clean machine. Seems to be built very sturdy and weight is not to much but enough to know it’s a good quality.
Written by a customer while visiting influenster.com
Customer Rating
4
Takes up some counter space
on February 13, 2026
Posted by: michaela_nicole_8973
[This review was collected as part of a promotion.] First off, the navy blue is so sleek and pretty on the counter. It definitely gives that modern, elevated kitchen vibe.
I love how slim it is, but because it’s long, it does take up some counter space. So while it’s not bulky, you’ll want to make sure you have the depth for it.
It heats up quickly and feels very convenient for everyday use.
Overall, stylish and functional, just keep the length in mind when planning your counter space
I love how slim it is, but because it’s long, it does take up some counter space. So while it’s not bulky, you’ll want to make sure you have the depth for it.
It heats up quickly and feels very convenient for everyday use.
Overall, stylish and functional, just keep the length in mind when planning your counter space
Written by a customer while visiting influenster.com
Customer Rating
3
Needs better getting started instructions.
on February 13, 2026
Posted by: christinew2ae1_3744
[This review was collected as part of a promotion.] I’m not going to lie. I was so excited for this! Instructions were terrible to get started. Once I finally found d them, it was pictures only. Didn’t describe what anything was. I could not get the water to go through the machine at first. It took many attempts which was frustrating. I wish it gave a better direction on how to use. Once I made my first pod, it was easy. It has its own built in trash which is cool. I fell like that’s not needed tho and it could be smaller. My barista collection pod was good and I am excited to the espresso part of it.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review, Christine. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
3
Quick, tasty, espresso but loud machine
on February 13, 2026
Posted by: 4missamy_7103
[This review was collected as part of a promotion.] The first time I tried to use the machine I did not lock the pod in all the way and I got a red flashing light warning. When I finally got it in place it worked immediately. The sound is loud and off putting. That needs to be improved. I bought a double espresso pod and it had a good amount of output. I would say the crema looked good, perhaps a little foamy. Overall I do think this is an easy, quick way to get good-tasting espresso.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
My new morning machine!!!
on February 13, 2026
Posted by: christiep6_9417
[This review was collected as part of a promotion.] I am in disbelief. This machine is amazing. The setup is super easy. Not much assembly required. The directions of use are a little hard to understand, but nothing a quick internet search wouldn't help with. It is a little louder than I was expecting but overall quite enough to use in the mornings before everyone else is up. It brews pretty quickly. The flavor of the coffee is out of this world. The materials the machine is made out of seem very sturdy and will last a long while. This machine is definitely better than others I have used that are like this. I love it. I have found my new coffee machine oh and it makes espresso!!!!! Even better! I love how this machine has the different settinga for the different sizes of cups.
Written by a customer while visiting influenster.com
Customer Rating
5
Very easy to use and very quiet
on February 13, 2026
Posted by: moms_four_9560
[This review was collected as part of a promotion.] This Nespresso Next is amazing. Very easy to use and very quiet. You can make any size cup of coffee you want, even a carafe. The sleek design fits well in any kitchen decor and the size is perfect for smaller kitchens. The cup holders are adjustable for different size cups or brew. When finished brewing the pods are dropped in the used container box automatically. You can even connect to your smart phone. I love this product. And did I add the taste of the coffee is amazing, I wish I could give it 10 stars.
Written by a customer while visiting influenster.com