Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Vertuo Plus
on January 3, 2023
Posted by: Carol
from Pasadena, CA
[This review was collected as part of a promotion.] This machine has changed our lives. Waking up at 2:00 am for work has never been more fun! We can create our own special coffees from the comfort of our home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The art of a black coffee
on January 3, 2023
Posted by: Mango Shawn
from NY, NY
[This review was collected as part of a promotion.] I've been buying Nesresso coffee just to taste the different coffees with nothing in them. No sugar, no milk, or creamer. Each and every one has in my opinion a unique taste. This is why I always purchase a variety of their coffees and expressos.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use!
on January 2, 2023
Posted by: Kiki99
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this for the holidays and love how easy it is to use. It makes the best cup of coffee and I am so happy to make my morning coffee every day with the new machine. The new color white is so cute too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome coffee maker
on January 2, 2023
Posted by: Ctes10
[This review was collected as part of a promotion.] We bought this a few months ago and love it. It’s very easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Never buying from chain coffee shops again
on January 2, 2023
Posted by: Joy
from Los Angeles, CA
[This review was collected as part of a promotion.] I love my nespresso machine! I used to buy coffee from a certain coffee shop chain before I head for my nightshift job and since getting my nespresso, I have not craved coffee from the coffee shop at all. I use silk almond milk creamer and it froths beautifully and tastes like cold foam.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on January 2, 2023
Posted by: Linder
from Michigan
[This review was collected as part of a promotion.] Love my nespresso machine so much, I’ve told so many friends and family about them! I’ve gifted vertuo machines for a wedding and just got this one as a gift for a friend for Christmas and they all love it too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Instructions are a 3/5 but machine itself is 5/5
on January 2, 2023
Posted by: poptart
from California
Huge tip for cleaning cycle! The instructions are a little unclear for this part. Plug the machine in. Wait until the light is solid green. Press the button 3 times super fast and let it do its thing. At some point it gets really quiet and only an orange ring flashes around the button. Press the button one more time to ‘officially’ start the process. It took about 60-90 seconds for the water to start running through and then 5 mins total to empty the tank for cleaning. With that being said- Received as a Christmas gift alongside the Starbucks brand pods. I’ve used it twice and already love the difference between this and the standard drip pot I’ve used my whole adult life. The price is worth the quality of coffee especially if you are an espresso fanatic like myself and spent too much money at coffee shops!
I would recommend this to a friend!
Response from Nespresso USABy KatherineT., Customer Service, January 3, 2023
Thank you for your review, and congratulations on your new VertuoPlus machine. If you have any questions or concerns regarding the use of your new machine, please visit Nespresso.com/help or contact us any time at 800-562-1465. We are available 24 hours a day, 7 days a week. Your VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Frustrating to Setup
on January 2, 2023
Posted by: Mark
from Hardwick NJ
My daughter bought the Nespresso plus machine for me for Christmas. She had been using a Jura machine for years and thought the quality of the coffee was just as good and recommended the machine to me. We got the machine out of the box set it up according to the instructions and it would not stop the cleaning cycle which is the orange ring around the top at all. I almost gave up and was going to call customer service today but yesterday after going through 15 to 20 YouTube videos I figured out how to reset the machine and all is good now. I don’t think those instructions were in the manual.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, January 3, 2023
Thank you for your review, Mark, and congratulations on your new VertuoPlus machine. If you have any questions or concerns regarding the use of your new machine, please visit Nespresso.com/help or contact us any time at 800-562-1465. We are available 24 hours a day, 7 days a week. Your VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting assistance.
Written by a customer while visiting Nespresso USA