Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(6,984 Reviews)
Rating breakdown 6,984 reviews
5 Stars
5,424
4 Stars
831
3 Stars
239
2 Stars
152
1 Star
338
86%of customers recommend this product.
(
3,174 out of
3,677)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
3
Cool coffee machine, top lid needs improvement
on February 12, 2026
Posted by: alexisc350_6272
[This review was collected as part of a promotion.] I was very excited for the Nespresso Vertuo NEXT to arrive. The white color looks clean and sleek and I like how the machine is narrow. It fits right next to my other appliance. I was promised a welcome pack of pods but sadly it wasn’t in the box and purchased my own. I was looking forward to trying different flavors. Starting up the machine was easy and simple instructions to follow. Just fill up the tank with water and it took about less than 10 mins for the machine to rinse through and do its thing. I am deducting stars for putting the pod in. Putting in the pod is easy, but when locking the top part down, the locking mechanism is so tight and it feels like I’m forcing the machine close or breaking it. The first time I tried several times pushing it close and the pod kept falling into the trash tray area, making the espresso grounds fall out, and finally when I closed the machine there were grinds in my drink too.
2nd time went smoother and I forced closed the top in one movement to prevent what happened the first time. The coffee turned out pretty well, it didn’t taste better than a store bought coffee. Not bad but nothing special. Maybe it was the variety I picked? The machine is easy to use and clean for the most part. Wish it was more seamless and didn’t require force or felt like I was breaking nice machine. I enjoy how convenient and fast it was. A bit disappointed in my overall experience.
Response from influenster.comBy Kendall, Customer Service, February 13, 2026
Thank you for your honest review, Alexis. While some machines are a manual open and close, it should not be hard to do so. We also offer a 12-capsule tasting pack packaged with all new Vertuoline machines. Please call us at 800.562.1465, so we can better assist with your machine and order concerns.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee Shop Vibes at Home!
on February 12, 2026
Posted by: nimras_7451
[This review was collected as part of a promotion.] I am honestly so impressed with my Nespresso Vertuo Next! First of all, it looks absolutely beautiful on my counter. The sleek design and color make it feel modern and highend. It definitely upgrades the whole kitchen look.
It is also super easy to use. Just pop in a pod, press a button, and that’s it. No complicated settings or mess. It heats up quickly and the coffee comes out perfect every time with that smooth, creamy layer on top.
The flavor is rich and delicious, and I love that there are so many pod options to choose from. Whether I want a strong espresso or a full cup of coffee, it does it all. It really feels like I am making coffee shop drinks at home.
If you are thinking about getting one, I would definitely recommend it. Beautiful, simple, and makes amazing coffee!
It is also super easy to use. Just pop in a pod, press a button, and that’s it. No complicated settings or mess. It heats up quickly and the coffee comes out perfect every time with that smooth, creamy layer on top.
The flavor is rich and delicious, and I love that there are so many pod options to choose from. Whether I want a strong espresso or a full cup of coffee, it does it all. It really feels like I am making coffee shop drinks at home.
If you are thinking about getting one, I would definitely recommend it. Beautiful, simple, and makes amazing coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Best Coffe maker
on February 12, 2026
Posted by: cristina_777_6611
[This review was collected as part of a promotion.] This coffee maker is one of the best if you love espresso .
Pods are very practical and each one has a different smell and flavors that offer us options .
Pods are very practical and each one has a different smell and flavors that offer us options .
The machine is very practical has an elegant and beautiful appearance,the size is perfect it’s not too big .
I was trying the melozio decaffeinato flavor and I feel in love with is just from the smell ; it smell so delicious ,as if I were in a coffee shop .it tastes amazing ! And I can’t wait to try every pod and flavor that nespresso offers 🫶🏻☕️☕️
I was trying the melozio decaffeinato flavor and I feel in love with is just from the smell ; it smell so delicious ,as if I were in a coffee shop .it tastes amazing ! And I can’t wait to try every pod and flavor that nespresso offers 🫶🏻☕️☕️
Written by a customer while visiting influenster.com
Customer Rating
2
Why does a coffee maker need Bluetooth?
on February 12, 2026
Posted by: stephanies896_3169
[This review was collected as part of a promotion.] While it makes a good cup of coffee…it’s been way over complicated…you need to have an app attached to Bluetooth to change the cup settings?! Probably will go on the back shelf and only pulled out on special occasions…we’ll stick with our keurig
Written by a customer while visiting influenster.com
Customer Rating
5
Stylish, easy to use, and makes café-quality coffe
on February 12, 2026
Posted by: NARMINM
[This review was collected as part of a promotion.] The set up of the coffee machine is quick and simple, and it connects easily. It brews coffee fast and the cream on top makes it taste like a cafe drinks at home. It also offers different cup sizes depending on pod. Overall it is convenient , stylish and perfect for everyday use
Written by a customer while visiting influenster.com
Customer Rating
5
Comfortable to use, easy setup, and great coffee w
on February 12, 2026
Posted by: rushdir_3990
[This review was collected as part of a promotion.] I’ve been using the Nespresso Vertuo Next in white and it’s quickly become my favorite part of the morning. Setup was so easy I barely had time to mess it up. It fits nicely on the counter without taking up much space, and the ergonomic design makes everything feel intuitive — the lid, button, and cup placement all feel natural and easy to use. The one-button operation is perfect for mornings when my brain isn’t fully awake yet. Every cup comes out smooth with a rich crema, and the machine feels sturdy and well made. Great coffee with minimal effort, which is exactly what I need.
Written by a customer while visiting influenster.com
Customer Rating
4
Gourmet coffee with versatile options
on February 12, 2026
Posted by: shivu94_9557
[This review was collected as part of a promotion.] I’ve always wanted to own a Nespresso but hated that size and brew options were limited. I was so excited to try this since you can brew multiple sizes and styles!
I love that it’s easy to use because you press one button and it automatically brews that size, versus needing to pick between options. You’d have to keep track of the pods but there’s less guesswork for sure. Coffees so far taste like Nespresso quality which is nice.
I love that it’s easy to use because you press one button and it automatically brews that size, versus needing to pick between options. You’d have to keep track of the pods but there’s less guesswork for sure. Coffees so far taste like Nespresso quality which is nice.
I only gave the machine 4 of 5 stars because the quality is a bit questionable. The drip tray feels a bit flimsy, and the lever to open and close is really tough. I’m worried that you have to use so much force that it can easily break or even tip to the side. I wish the opening mechanism was designed more efficiently.
Written by a customer while visiting influenster.com
Customer Rating
5
Intelligent Barista quality coffee maker
on February 12, 2026
Posted by: aimeeb422_4949
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a high quality smart capable coffee machine, that brings next level Cafe style drinks to your home. I love the way this machine works it's easy to add water and it separate container, when you're done using a pod it disposes of it and it's own area for you to dispose of without having to touch a hot pod yourself. It has a nice sleek design and is thin and slim so you can fit it in any area and save counter space! It has so many capabilities on the different types of coffee drinks you can make! The pods give you variations of drink styles that you can get for this machine! It also has amazing instructions that give you step by steps how to clean it and maintain it! An amazing machine that makes an awesome cup of joe!
Written by a customer while visiting influenster.com