Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
Great flavor
on January 19, 2023
Posted by: Steve
from Fishers Indiana
[This review was collected as part of a promotion.] The flavor is superior to our older vertuo machine, but seems to underfill compared to the other.
7 oz. Pours are often high 5+oz. Pours in the Plus
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, January 20, 2023
Thank you for your review, Steve. We’re disappointed to learn that your VertuoPlus is not dispensing the amount of coffee to your expectations. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Your VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. We kindly invite you to call our toll-free phone number, 800-562-1465, so we can better assist. We are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing !
on January 18, 2023
Posted by: Bonita
from Lone Tree, Colorado
[This review was collected as part of a promotion.] Nespresso has ruined me for coffee shops ! No interest in getting Starbucks would rather have a cup of coffee from this machine. It is so good try the hazelnut.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee need a wireless on all machines.
on January 18, 2023
Posted by: Carolyn
from AZ
I love the coffee I hate that one model has the Bluetooth capability. The should be a standard feature. Especially on the high price machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee & classy looking machine
on January 18, 2023
Posted by: Stephanie
from Costa Mesa
[This review was collected as part of a promotion.] Do yourself a favor and get a Nespresso machine! They make delicious coffee pods all with a nice creamy layer of froth on top. My husband and I rarely buy coffee out since purchasing our machine. The machine looks really nice on our counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I LOVE LOVE!!!
on January 18, 2023
Posted by: JodieMarie07
from Houston,Tx
[This review was collected as part of a promotion.] This machine does both espresso pods and coffee. I enjoy the variety I am given and the pods are perfect. Highly recommend if you drink coffee and some days just espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size and perfect coffee!
on January 17, 2023
Posted by: Trish
from Webster, FL
[This review was collected as part of a promotion.] My husband and I absolutely LOVE our Nespresso VertuoPlus Deluxe! We are Starbucks junkies and wanted to save money on coffee, so we ordered the Nespresso and we are so happy we did. All the coffee and espresso flavors we have tried so far are delicious and we love how they come out frothy like you went to a café. We love it so much we bought one for our friends! Hands down 1000% recommend Nespresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Free and convenient till it malfunctions
on January 17, 2023
Posted by: Chuck
from Sf
[This review was collected as part of a promotion.] I love my machine and how easy and quick I can get my coffee in the morning. But it eventually started to malfunction - or atleast not brew the same causing my coffee to taste bitter or burnt. I’ve reached out to customer service but it’s a hassle to get a replacement under warranty which is a huge downfall as I’ve had the machine for only a couple of months.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, January 18, 2023
Thank you for your review. We are disappointed to learn your Vertuo Plus machine didn’t meet your expectation. As part of your machine’s maintenance, we recommend you follow the first-time use steps at least once a week, to rinse away any granule buildup in the head of your machine. Your Nespresso machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 1-800-562-1465. Please don’t hesitate to contact us. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wish we had bought one sooner!!
on January 16, 2023
Posted by: Espresso Mafia
from Sarah, MS
[This review was collected as part of a promotion.] Quick, easy and delicious! We purchased 4 different flavors to try and have loved them all! There's no bitter after taste, the whole journey is smooth! Upon your request they send you bags to recycle the capsules in, A+. Highly recommend the Nespresso vertuoplus to anyone even remotely considering purchasing a new coffee machine. We brag about it to everyone!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA