Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Excellence
on January 26, 2023
Posted by: Jazzy J
from Lincoln, Nebraska
[This review was collected as part of a promotion.] I am over the moon with my Nespresso machine. I purchased one for my niece who shares a similar passion for coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my VertuoPlus!
on January 25, 2023
Posted by: Dave F
from Parker, CO
[This review was collected as part of a promotion.] So easy to use and easy to clean. Plus the coffee sizes work perfect, whatever I’m in the mood for, expresso or a full cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Pretty good!
on January 25, 2023
Posted by: maddieedb23_8642
For the price and ease, this is a pretty good solution! I did not want to spend the 900+ on an all in one machine and did not have time to grind beans every day. This does the trick for now but, my coffee can get grounds in it occasionally.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Machine!
on January 24, 2023
Posted by: DisneyWasted
from Los Angeles CA
[This review was collected as part of a promotion.] Replaced my Vertuo Evoluo with this machine and so far my husband and I both love the quality of coffee it creates. And it looks amazing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Nespresso
on January 24, 2023
Posted by: Sabii
from Yuma Az
[This review was collected as part of a promotion.] Definitely an investment I love it so far I’ve save so much money on buying coffee will definitely recommend this machine to friends and family
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good in general
on January 24, 2023
Posted by: OJ
from Philadelphia, PA
[This review was collected as part of a promotion.] It’s a good product however sometimes there are quirks to it. The green light is not so clear for the user to push to start the machine.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, January 25, 2023
Hi OJ, thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Nespresso machine. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Worst machine ever
on January 24, 2023
Posted by: Laura
from CT
This machine is terrible. We have had Nespresso machines for years, and this is by far the worst. Constant problems... hours on the phone with customer support. Trying to get it replaced for our old model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, January 25, 2023
Hi Laura. Thank you for your review. We are dismayed to learn your VertuoPlus machine does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly Recommend
on January 23, 2023
Posted by: Kelly
from Orange County, California
[This review was collected as part of a promotion.] My husband and I recently purchased this machine and we highly recommend it. It is so easy to use and we love making different drinks with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA