Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
NEW AND IMPROVED STYLING
on February 21, 2023
Posted by: DD
from Newport,RI
[This review was collected as part of a promotion.] I like that this machine takes up less counter space while offering a larger water reservoir and adjustable cup height. Great ideas!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Completely transformed my morning coffee
on February 21, 2023
Posted by: Anonymous
from New Jersey
[This review was collected as part of a promotion.] I bought this mostly for my mom and she was used to just brewing coffee and this has elevated her mornings so much! We love how easy the machine is to use and the flavors are so much better than a normal coffee machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome coffee!
on February 21, 2023
Posted by: fbacortez
from Miami, FL
[This review was collected as part of a promotion.] Love the coffee brewed by the vertuo plus. So many flavors and strengths.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect!
on February 21, 2023
Posted by: Teri
from Ohio
[This review was collected as part of a promotion.] I now have 2 VertuoPlus machines, primary and second home and LOVE them! Love the ability to make an espresso, double espresso, short coffee or regular size coffee depending on what mood I’m in!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on February 21, 2023
Posted by: Chelstr
from Detroit, mi
[This review was collected as part of a promotion.] We tried out the vertuo next first, and the closing top we didn’t love. Although the chrome details were nice. I like the simplicity of the vertuo plus better, along with the ease of recycling the pods.
I think we are nespresso-lifers! The best double espresso in the game!
I think we are nespresso-lifers! The best double espresso in the game!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee Machine
on February 21, 2023
Posted by: HStill
from Pacific Northwest
[This review was collected as part of a promotion.] I've been very impressed with the Nespresso coffee experience for more than 7 years now. Our older machine was in need of replacement and we chose the Vertuo Plus Deluxe. It fits in our kitchen space very well and the coffee comes out nice and hot. We're really enjoying the larger water tank and how quiet the machine is as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Planned Obsolescence
on February 21, 2023
Posted by: Juan33
from North Dakota
Bought this model today, because the one we were given for Christmas in 2019 simply quit filling the cup beyond a 5 second stream. Tested this one and it works fine, except it's a lot noisier. Hope it lasts longer than the 3 years and 2 months the previous one did.
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, February 22, 2023
Thank you for your review, Juan. We certainly want your Nespresso experience to be special and exactly to your satisfaction. We’re pleased to provide some tips to help alleviate your machine issue. It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• The machine should be stable, with rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Sitting your machine on top of a rubber mat or folded kitchen towel can help eliminate the noise.
For best maintenance for your machine, we recommend to always eject the used capsule after every use, run the Clean Cycle once a week to eliminate coffee grounds build up within the brew unit, and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
The VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• The machine should be stable, with rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Sitting your machine on top of a rubber mat or folded kitchen towel can help eliminate the noise.
For best maintenance for your machine, we recommend to always eject the used capsule after every use, run the Clean Cycle once a week to eliminate coffee grounds build up within the brew unit, and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
The VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee machine
on February 21, 2023
Posted by: Zina
from Maryland
[This review was collected as part of a promotion.] I am so happy with my new coffee machine. It smells and tastes amazing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA