Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,358 Reviews)
Rating breakdown 7,358 reviews
5 Stars
5,730
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,254 out of
3,770)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
The good stuff
on March 6, 2023
Posted by: JPL
from Denver, CO
[This review was collected as part of a promotion.] I wife got me the VertuoPlus for valentines day. It raised the bar of my coffee experience and I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy with purchase
on March 5, 2023
Posted by: Kat
from Los Angeles CA
[This review was collected as part of a promotion.] This is a nice machine. It’s not bulky so fits nicely on counter and hets up quickly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on March 5, 2023
Posted by: Gladdy
from Florida
[This review was collected as part of a promotion.] I bought this last month and very pleased with the service.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An Amazing Addition to my Coffee Bar
on March 4, 2023
Posted by: LoryT
from Georgia
[This review was collected as part of a promotion.] I bought the Nespresso Vertuo Plus to add to my coffee bar. We have a drip coffee maker and a percolator. But the best tasting coffee is that made with the Nespresso. It is easy, professional, easy to keep clean, and very fun to use with the Aerocino. I accessorized with syrups, beautiful double walled glass mugs, and spoons. Better than any I have ever bought and for a fraction of the cost. Coffee comes out hot and the selections are excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
How did I live without it?!
on March 4, 2023
Posted by: CB
from Denver, CO
[This review was collected as part of a promotion.] Love this thing! Recently changed jobs and needed a coffee pit for my office and Nespresso checked all the boxes. The coffee is delicious and the machine works perfectly. I had an issue on the day of set up, and called customer service for support and the service was superior. Set up a quick video chat and helped me to fix the glitch (water was too cold to prime the first time) I’m planning to purchase a second machine for home in the coming weeks.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new machine
on March 4, 2023
Posted by: br9114a
from Boston
[This review was collected as part of a promotion.] Upgraded to this Vertuo after using the standard machine for 4 years and love the flexibility. Quick, delicious, and looks great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good but not great.
on March 4, 2023
Posted by: Hankf99
from Tucson
[This review was collected as part of a promotion.] I bought this unit a few weeks ago and while it makes great coffee that only issue I have with it is the coffee doesn't get hot enough.
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , March 7, 2023
Thank you for your review, Hank. We are dismayed to learn the VertuoPlus has not met your expectations. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend. Quality is very important to us, so the coffee brews to its ideal temperature without burning. We recommend pre-heating your mug or cup before use and running the cleaning cycle before each use. If you ever need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each VertuoPlus machine comes with at a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on March 3, 2023
Posted by: Josh
from Macon, GA
[This review was collected as part of a promotion.] Bought this for a friend. Love all the features on this machine. Great coffee and espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA