The amount of money I’ve saved on my caffeine addiction by buying the nespresso just paid itself off! I’ve owned it for 5 months and still don’t regret it.
Written by a customer while visiting influenster.com
Customer Rating
5
Great customer service
on April 5, 2023
Posted by: Anita07
from Ohio
I bought this machine 5 months ago and have to sent back to get fixed. Nespresso sent me a new machine and is definitely better. I love that as quick as it pours the coffee is not brewing hot so you can drink it with confidence that you'll not burn yourself.
This is the 3rd machine I have bought, they all work fine for about 6 months and then have problems. I have done the trouble-shooting, bought de=scaling kits from you, it is ridiculous. I'm trying the Virtua Plus this time but honestly only doing it because i have a lot of pods here that I bought. When this one dies, I'm done with Nespresso machines.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, April 6, 2023
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
[This review was collected as part of a promotion.] I have purchased most all of the Nespresso coffees and found them all to be excellent, with fantastic freshness, depth of flavors and notes and nuances of roasting. Nespresso more than satisfies any coffeehouse desires. On top of all this they practice fair market dealings, sustainability, environmental awareness, have a recycling program and the best customer service ever!
[This review was collected as part of a promotion.] This is our second Nespresso machine and it's been great so far! Love the automatic open and close feature.