Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Good
on July 28, 2023
Posted by: biancac177
The use of coffee capsules ensures consistency in the brewing process and eliminates the need for grinding coffee beans or dealing with messy coffee grounds. The machines are also relatively easy to use, with simple one-touch operation.
Written by a customer while visiting influenster.com
Customer Rating
5
Greatest coffee ever
on July 27, 2023
Posted by: Olmo1
from Miami, Florida
[This review was collected as part of a promotion.] I am on my third Vertuo. It’s is now part of my office essentials. It is great to have the machine ready to start working. Tasty and at the same time a beautiful elegant design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
They went backwards in designing this machine.
on July 27, 2023
Posted by: psrayster
from Cathedral City, California, USA
It's difficult to believe how cheap this machine feels. It's loud, and frustrating to open and lock. My machine will move several inches and if the tiny water reservoir doesn't spill, it will need to be topped off that morning anyway. I'm returning this to the place of purchase and buying an older design with much better features. My friend in Canada had one of a similar design to the one I'm replacing this with. It was super easy, one tiny lift upwards and it discards the old pod and is ready for the next. Having been a Nespresso user for over a decade and a half the quality of this machine really took me off guard.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , July 28, 2023
Hello. We're disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looking great
on July 26, 2023
Posted by: Steve 8562
from Scottsdale AZ
[This review was collected as part of a promotion.] The new one replaces an older maker. This one is slick looking and it seems to make a cup of coffee much quicker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful!
on July 26, 2023
Posted by: AK
[This review was collected as part of a promotion.] Bought this about a month ago for my mother-in-law. She uses it daily, and I use it every time we go visit. The coffee is delicious. I was shocked that it had such a rich and long-lasting crema. We were particularly pleased with the one-touch open/close feature, as she has some difficulty with manual dexterity.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee
on July 26, 2023
Posted by: Caits11
from Reno, TX
[This review was collected as part of a promotion.] I’m so glad I finally bought a Nespresso !
After you drink one you won’t be able to go back to keurig or drip.
I love the look of this machine and the automatic open/close
Super Fast and easy to use
After you drink one you won’t be able to go back to keurig or drip.
I love the look of this machine and the automatic open/close
Super Fast and easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus
on July 24, 2023
Posted by: Mmmesspresso
from Tx
[This review was collected as part of a promotion.] This has been a coffee changer for me. I don’t use my “other” coffee maker now. I have passed it on to my husband :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes My Day!
on July 24, 2023
Posted by: D
from New York, NY
[This review was collected as part of a promotion.] I am a first-time Vertuo owner and couldn't be happier. Brewing my Nespresso is a small delight I look forward to every day. The Vertuo machine is a great fit for my household, especially since there are so many great regular coffee options. Easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA