Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Great machine for espresso
on August 9, 2023
Posted by: Maggie
from Patterson ca
[This review was collected as part of a promotion.] Just bought and love using it every day. Love making my different espresso drinks.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love 5oz n XL capsules, machine wks great!!!!
on August 9, 2023
Posted by: Anita in Peachtree City
from Peachtree City, GA
Been with Nespresso 20 years and have purchased and loved six machines since the D300 that we started with to the Romeo, two pixies, a vertuo plus and now this vertuo next. We've experienced excellent quality with every machine seemingly lasting forever. While this machine is not the easiest to use as it takes a bit of effort and two hands to open and close, etc. it is my favorite. That it brews 6 capsule sizes of delicious coffee, with the 5oz, and the two XL sizes being our faves, makes this an amazing coffee maker. I love to brew the 18oz XL capsules into pretty little pitchers for my husband and myself to both enjoy multiple smaller cups. As with other previous models purchased, the vertuo next has worked well out of the box with zero operating issues. I highly recommend this machine. PLEASE COME OUT WITH A HIGHER CAPACITY PROTHER THAT IS EASIER TO CLEAN as a complement to the XL brewers and capsules
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
It brews morning joy!
on August 8, 2023
Posted by: Sarang84
Love my Nespresso Vertuo machine! Makes a perfect cup of coffee and the frothers are fantastic😍
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista you don't have to tip!
on August 8, 2023
Posted by: Tracee
from Dallas, TX
[This review was collected as part of a promotion.] Nespresso delivers barista made beverage tasting drinks with 3 easy steps with great tasting coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
GET A DIFFERENT MODEL - Great coffee and support
on August 7, 2023
Posted by: dorene14
from Haines, Alaska
I bought this 2 years ago and in the span on 2 years I have gone through 2 of these machines. I was very thorough with maintenance and descaling, but each of them ended in technical errors. I WOULD NOT recommend this machine. I would highly recommend the VertuoNext. I have had that machine for a year and have had zero problems. I love nespresso but this machine is a costly disappointment. However, the warranty on all machines are great. They have replaced my replacement with a brand new and nicer model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, August 9, 2023
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Coffee
on August 7, 2023
Posted by: Michael
from Chicago IL
[This review was collected as part of a promotion.] Bought a machine after using one in our office for about a year. Definitely will be replacing my Keurig.
Harder to make iced coffee or add cream, sugar, etc if that's your thing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Descaling
on August 6, 2023
Posted by: Hughes
from Odon, IN
I love my machine and the coffee that comes out, however, every time I go to descale it per instructions, I have to call because the light on top is still green and orange.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, August 7, 2023
Thank you for your review. We share your disappointment that you've experienced issue with the descaling alert. We feel confident we can help resolve this issue with prompt and comprehensive troubleshooting assistance by phone. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Saving money one cup at a time
on August 6, 2023
Posted by: katelynf12
I’m extremely happy with my vertuo plus by nespresso. I can make my favorite Starbucks drinks at home for a quarter of the price. My favorite recipes to make with my nespresso are a brown sugar oatmilk shaken espresso, and an iced caramel macchiato. It’s a bit expensive for a coffee maker, but you will save so much money long term!
Written by a customer while visiting influenster.com
