Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(4,635 Reviews)
Rating breakdown 4,635 reviews
5 Stars
3,557
4 Stars
492
3 Stars
132
2 Stars
133
1 Star
321
86%of customers recommend this product.
(
3,020 out of
3,495)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love it!
on December 17, 2025
Posted by: maur14
from Allentown, PA
[This review was collected as part of a promotion.] I tasted my first cup of espresso at a friends stay and loved it so I bought one for my husband and myself. I love the variety of flavors and ease of use. My husband loves the half caffeine coffee. Also the one feature I really love is the recycled pods. I used to have another brand and they did not offer it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design and features!
on December 17, 2025
Posted by: Vertuo2
from Portsmouth, VA
[This review was collected as part of a promotion.] I bought this Vertuo Next about a month ago and I love it. I bought it to replace a Vertuo I had for over 7 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the flavors!
on December 17, 2025
Posted by: knutmeg
from Costa Mesa, CA
[This review was collected as part of a promotion.] I love the machine and the coffee flavor options, especially some of the seasonal ones. I did however have a pretty unsatisfactory phone support experience and had to be without a machine for over 2 weeks due to our original machine breaking while on a video chat with a tech and following his instructions.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use!
on December 17, 2025
Posted by: Nicole
from Newport Coast, CA
[This review was collected as part of a promotion.] Love my new Creatista Plus machine. Easy to use and makes a variety of delicious beverages. The milk steamer is a great addition. Nice to have everything in one machine. Beautiful styling.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee, Could be smoother operation
on December 17, 2025
Posted by: Jack
from Benicia, CA
[This review was collected as part of a promotion.] I love the idea behind Nespresso machines, and the coffee is delicious. Regarding my new machine (second Nespresso machine I have owned): I wish it held a larger water tank. I have to fill it too frequently. Sometimes closing the top is very difficult, or just won't close properly, I am not sure why. I take out the new pod, examine it, see nothing, put the pod back in and this time it closes. Odd. closing the top on a new pod often is very difficult, I have to press very hard to get it to close-operation could be smoother. The last thing is, i get messages on my phone that My Nespresso machine needs attention, I have yet to figure out what it needs. lol.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Jack! We are always here to help. Please call us at 800-562-1465 to speak with a machine expert.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso
on December 17, 2025
Posted by: Yelayne29
from Fairbanks Alaska
[This review was collected as part of a promotion.] I’ve had my Nespresso for a few months and we love it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Own 2
on December 17, 2025
Posted by: JM
from Rehoboth Beach Delaware
[This review was collected as part of a promotion.] Love my Vertuo Next so much that I purchased a second one for my office.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
European style coffees at home!
on December 17, 2025
Posted by: Sue67
from West Virginia
[This review was collected as part of a promotion.] I was introduced to Nespresso on a Greek catamaran island tour and was thrilled to find the machine and pods available back home. Most delicious and easiest to use coffee system.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA