Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Cute color & so quiet!
on September 18, 2023
Posted by: Bonnie
from Hayward, CA
[This review was collected as part of a promotion.] We finally had to replace our Vertuoline after 7+ years and so far, have been very happy with the VertuoPlus. The color is very cute, the machine itself has a smaller profile than my old Vertuoline, but has a larger tank capacity so I’m not constantly having to refill the water. It’s also much quieter & coffee tastes hotter & frothier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo brews an amazing cup of coffee !
on September 18, 2023
Posted by: Bryan B
from Manhattan NY
[This review was collected as part of a promotion.] I just received my new chrome Vertuo brewer and it really is an amazing machine. The coffee is better than almost all coffee shops I have visited.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features and easy to use
on September 18, 2023
Posted by: Sophie
from California
[This review was collected as part of a promotion.] Was recommended by my brother and purchased it wish ive known about it before. Enjoying my morning cappuccinos or coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Style
on September 18, 2023
Posted by: BTramp
from Colorado
[This review was collected as part of a promotion.] I’m very happy with my Vertuo purchase, The machine is great to use. Now, just add some more cup size decaf variations in coffee pods for the Vertuo platform!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it so far
on September 18, 2023
Posted by: R
from Georgia
[This review was collected as part of a promotion.] We bought the VerturoPlus a few weeks ago and are loving it so far. Its significantly quieter than our last one and the coffee is a bit hotter, which we love. I especially like that the water tank holds more water and is moveable, so you can place it where you want it on your counter. I really have no complaints about this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fabulous coffee
on September 18, 2023
Posted by: Wtrskiimom
from Boston, MA
[This review was collected as part of a promotion.] I’ve owned a Nespresso machine for 3 years. I love how easy it is to make a consistently great cup of coffee. They have a wonderful variety of flavors, roasts, and caffeine levels. My new favorite is the Vivida! And I don’t have to feel guilty about adding used pods to the landfill.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A step up from previous machine
on September 18, 2023
Posted by: Abject tomorrow
from Duxbury ma
[This review was collected as part of a promotion.] I like the updated machine. Quality seems much better and mor technology advanced. It is also a bit quieter than the last one
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT BUY a NEXT Machie
on September 18, 2023
Posted by: John KY
from KY
I noticed that Nespresso is controlling their reviews by removing my orginal review of my recently purchased "Next" machine for the replacement of my broken down Evoluo machine. The Next should be the Last machice you consider to purchase, think twice before buying this machine. Having spent some time with this new machine and comparing it to my old machine, I am convinced it brews the same coffee differently. Coffee that used to have a large frothy head has been diminshed greatly both in appearance and more importantly taste. Even more concerned that the company is controlling their reviews based on the fact that they removed or elected not to post my original review. However, in the spirit of full disclosure, their CS did call but did not satisify the issue.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, September 20, 2023
Thank you for your review, John. We’re not sure why your original review was not posted, as the process is automatic. We can assure you, we appreciate your feedback. We understand you were disappointed with the Vertuo Next and have spoken with a machine expert. Your comments have been noted and, as customer satisfaction is important to us, we ask that you contact us again at your convenience, 800.562.1465, to be sure your concerns are addressed.
Written by a customer while visiting Nespresso USA