Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love this machine
on October 4, 2023
Posted by: Easy E
from Virginia
[This review was collected as part of a promotion.] A friend referred me to this model and I am not disappointed. Wish it could make a carafe sized and was going to get one that does, but based on other reviews those machines were having issues. As a result I went with the Vertuo and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing quality
on October 4, 2023
Posted by: RH
from Houston? Tx
[This review was collected as part of a promotion.] I got this as a gift over the summer and have never been able to go back to regular drip coffee or even Starbucks. I loved it so much I just bought one for a friend’s birthday since we’re both coffee fanatics.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great new machine!
on October 3, 2023
Posted by: Se
from Astoria, or
[This review was collected as part of a promotion.] Very easy to use! This machine could be used without needing much instruction.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 3, 2023
Posted by: Zoey
from Richmond, Va
[This review was collected as part of a promotion.] I absolutely love it! It's slick and goes very well with my house. As for the quality, it's been rather amazing. I've made a few drinks so far, from lattes to shakes of espresso; all have been amazing. Highly satisfied with the product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine, easy to use
on October 3, 2023
Posted by: Professor Meyer
from Kirkwood, CA
[This review was collected as part of a promotion.] My daughter bought some new pods that did not fit our old machine. We have a mountain home that did not have a Nespresso machine, so we used the ill fitting pods as the excuse to get the new machine and try out the new pods. We love it! Easy to use, and great coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Super creamy don’t even need milk
on October 2, 2023
Posted by: Momo
from Hoboken, NJ
[This review was collected as part of a promotion.] I’ve always been a Starbucks pike roast lover and will add in a splash of half & half. Have to say I am surprised how creamy the nespresso coffees are. Don’t even need to add milk. On a side note, beware the color gray is not as expected. It was white with silver accents.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Stylish espresso machine!
on October 2, 2023
Posted by: Kris1092
from Las Vegas, NV
[This review was collected as part of a promotion.] Ive been wanting an Nespresso machine for so long and I am glad I finally decided to purchase one! I absolutely love my the color/style and it brews my coffee and espresso drinks quickly. Not to mention, the machine and the removal water tank in the back are easy to clean! I highly recommend this machine if you love quality espresso and coffee drinks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Poor Quality
on October 1, 2023
Posted by: sw14
Didn't even last a year, and even when I used it, would stop working half the time. Save yourself the trouble and purchase a different machine other than this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Tara B, October 2, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine didn’t meet your expectations. Your machine come with at least one year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you, they may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA