Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Fast coffee, better pods, great flavor, cost effic
on November 11, 2023
Posted by: Park rowoon
from FL
Perfect cup everytime, amazing support. No pod style coffee machine works faster or tastes better. After three keurigs, I'm glad I switched. Especially because of how good the support is for the machines. Dollar per dollar, not even including the fact that the pods are only aluminum not plastic, this machine is a healthier low energy consumption option compared to others. Go to forums or other sites to find a lot more reviews since there really aren't many on the Nespresso site and they don't always match the machine you're viewing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great brewer!
on November 11, 2023
Posted by: AmandaC
I love this machine! I wanted a step up from regular coffee and wanted the ability to make lattes with milk. Super easy to learn to use and I love the crema added to the top layer. I would say that this coffee is pretty close to a coffee you would get at a cafe. You can find the best selection of pods online, but there are also some options at target. Pair with your favorite flavored syrup and you have great lattes!
Written by a customer while visiting influenster.com
Customer Rating
1
Trash. Don’t buy.
on November 10, 2023
Posted by: JennyS
from New Mexico
Complete trash. Only worked for one year before it stopped working. Will not reset, have done all the troubleshooting recommended by the manufacturer and still nothing. Waste of money. Do not recommend. Would give it zero stars if I could.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, November 11, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso VertuoNext machine. The VertuoNext comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve any machine you've experienced with prompt and comprehensive troubleshooting assistance by phone. We also provide out-of-warranty options as well. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste!
on November 10, 2023
Posted by: Oli
from Chicago
[This review was collected as part of a promotion.] I love the taste of this coffee!!!! I recommend it to everyone!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Design & modern coffee machine.
on November 9, 2023
Posted by: Ellen
from Duarte, CA
[This review was collected as part of a promotion.] I have this machine less than a year ago. I really like the design and love the smell of coffee . A week ago, just bought another machine for my friend’s birthday gift.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Why do many “free product “ reviews at top?
on November 8, 2023
Posted by: JoJo
from Central Florida
I love It but am wondering why so many of the reviews say it was a “free product”. That doesn’t seem fair and I would also think this would lead to biased reviews. How do I get on the “free machine in return for a review” bandwagon?
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, November 9, 2023
We are delighted you are enjoying your Vertuo Plus machine. Our partnerships with third-party services offer Nespresso products for consumers to sample, and are not organized by Nespresso. We remain available to provide machine assistance 24 hours a day, 7 days a week through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Nespresso Next
on November 8, 2023
Posted by: Claire
from Southern California
[This review was collected as part of a promotion.] My old Nespresso machine bit thr dust. I liked the delicious coffee so much I just had to purchase a new machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Tank Leak
on November 8, 2023
Posted by: A and M
from Texas
I bought this Nespreso Next less than a month ago and the tank has a leak.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA