Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6 out of 5
4.6
(7,359 Reviews)
Open Ratings Snapshot
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product. 
(
3,255 out of 3,771
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5 out of 5
5
Simply Awesome!
on November 29, 2023
Posted by: ruli
from Laredo tx
[This review was collected as part of a promotion.] I’ve had the older version of the nespresso vertuo and got myself the Next Deluxe and I am satisfied! The colors are beautiful and it makes my coffee so delicious! I’m in love! 😍 I truly enjoy Nespresso and all that it offers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing Espresso!
on November 29, 2023
Posted by: savvyyo
from new jersey
[This review was collected as part of a promotion.] I had been putting off buying a Nespresso machine for so long. I'm so happy I finally bought it. I have saved so much money on coffee and my drinks at home are BETTER! Definitely worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I love my machine
on November 29, 2023
Posted by: Tlrheins
from Virginia Beach, Va
[This review was collected as part of a promotion.] This is my second nesspresso machine. By far, it provides me with a delicious cup of coffee ever morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love my new nespresso
on November 29, 2023
Posted by: ahj0302
[This review was collected as part of a promotion.] Got a great deal during the holiday sale and have been having delicious coffee every morning. I love all the different coffee options and machine is easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great!
on November 29, 2023
Posted by: Nelly
from Houston, TX
[This review was collected as part of a promotion.] I bought my Nespresso Vertuo Plus a few weeks ago and I have been enjoying it so much. I love that I don’t have to frequent coffee shops anymore and that I can make it to my liking. I can guarantee that I will have a good cup of coffee everytime!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2 out of 5
2
dissapointed
on November 29, 2023
Posted by: Joey Guns
from Florida
I recieved mine as a gift 3 years ago. it's a constant battle. never hot enough. leaks after descaling. coffee is always bitter.
My machine has been a headache from day one..
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R.November 30, 2023
Thank you for your review, Joey. We're certainly disappointed to hear this, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Machine experts are available 24 hours a day, 7 days a week at 800-562-1465. Please give us a call. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Elevate Your Coffee Experience
on November 28, 2023
Posted by: noorb16
The Nespresso Vertuo Next is a game-changer in home coffee brewing. Its sleek and compact design doesn't compromise on functionality. The machine's ease of use is matched by its versatility, providing a range of coffee sizes with a simple touch. The coffee quality is exceptional, with the Centrifusion technology ensuring a rich crema and full-bodied flavor. The added convenience of smart technology for capsule recognition adds a modern touch, making it a must-have for coffee enthusiasts looking for both style and substance in their daily brews.
Written by a customer while visiting influenster.com
Customer Rating
2 out of 5
2
Do NOT recommend
on November 28, 2023
Posted by: Mcgo228
from Lexington, KY
Had for two years and it already broke - warranty only lasts a year. Only option is to pay for a repair, which could take 4-6 weeks, or buy a new one with 35% off. I do not recommend this product at all! Be prepared to pay for another machine in 2 years.
No, I would not recommend this to a friend.
Response from Nespresso USABy JasonCustomer ServiceNovember 29, 2023
Hello. We are disappointed to hear that there is an issue with your Vertuo Next. All of our machines come with up to a one-year warranty, and a lifetime of troubleshooting support. The offer provided is standard for out of warranty machines, but if you would like to try additional troubleshooting, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
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