Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
2
Was a great machine until...
on December 2, 2023
Posted by: TracyKym
from Camrose Alberta
I bought the Vertuo Next and one of the reasons I bought this coffee maker and not another was because of the bluetooth option. It worked great but I recently moved and went to rehook it after changing our wifi password and had to reset my machine. It wont hook up because my phone and tablet are both android 12 and 13. My phone and tablet are not very old, so to not be able to connect is pretty ridiculous.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lis, Customer Service, December 4, 2023
Thanks for your review, Tracy. We’re sorry to learn you haven’t been able to pair your Vertuo Next machine after your recent move. Your Vertuo Next machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We recommend calling us to speak with a machine expert who can assist you with pairing your machine. We’re available 24 hours a day and 7 days a week by phone for your convenience. We’re confident we’ll get your machine paired when you call us, and you’ll be back to your Nespresso coffee ritual again soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 2, 2023
Posted by: JAS52
from Washington DC
[This review was collected as part of a promotion.] I like my Nespresso so much, I bought one to leave at my significant other’s home. I love that the capsules are recycled, and the coffee is light years better than k cups. My niece and nephew just visited and after coffee at my house, they went home and bought a Nespresso for their home too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice upgrade
on December 2, 2023
Posted by: Brian
from Austin, TX
[This review was collected as part of a promotion.] Our house is coming off of using an Evoluo machine and we love how the VertuoPlus has been streamlined! Setup was easy and it takes up less space on the counter compared to the other model we were using.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on December 2, 2023
Posted by: Jeannine
from Wisconsin
[This review was collected as part of a promotion.] I bought our Nespresso machine just over a month ago. It makes the most delicious coffee. My daughter loved it so much that she will be getting one for Christmas!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on December 2, 2023
Posted by: Lexmrah
from Detroit, MI
[This review was collected as part of a promotion.] I bought this as a gift for my mother in law after she used mine. She told me that she wanted the exact same one and she loves it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee maker
on December 2, 2023
Posted by: Orthopedic nurse
from Towson, MD
[This review was collected as part of a promotion.] This is my second machine. Best coffee I’ve ever had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Host Was Amazing
on December 2, 2023
Posted by: Daily Coffee Drinker
from Newport Beach
[This review was collected as part of a promotion.] The gentleman who helped us buy our latest machine was amazing! We see him all the time and so incredibly nice!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just what I needed!
on December 2, 2023
Posted by: Coppersdad
from Seattle,WA
[This review was collected as part of a promotion.] I bought the Vertuo Plus as a Christmas gift for my wife. Little did I know it was the perfect gift for me! I appreciate a cup of excellent coffee almost instantly without the fuss of loading a machine with filters and coffee and then feeling guilty I made more coffee than I'd usually drink.
The variety of coffees available is outstanding and with the occasional introduction of new beans, there's always some new brew to try. I certainly give it five stars and several friends have tossed their old coffee pots after sharing a cup from our machine.
The variety of coffees available is outstanding and with the occasional introduction of new beans, there's always some new brew to try. I certainly give it five stars and several friends have tossed their old coffee pots after sharing a cup from our machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA