Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Great coffee
on December 10, 2023
Posted by: Dsm45
[This review was collected as part of a promotion.] We rarely go to a cafe now that we can make great coffee at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on December 10, 2023
Posted by: Adiet
from Tulsa Ok
[This review was collected as part of a promotion.] I love it so much I bought both my daughters one for Christmas!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 10, 2023
Posted by: Krazeemaldo
from Lindenhurst, Ny
[This review was collected as part of a promotion.] Best coffee I’ve had out of all the machines I ever owned
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the matte black
on December 10, 2023
Posted by: Tash12
[This review was collected as part of a promotion.] I only just got this machine after my next nespresso machine broke down. I love how this one holds more water and also that it can turn to the side making it easier to grab to refill rather then right behind.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Working Fairly Well
on December 10, 2023
Posted by: Ann in Southworth
from Southworth, WA
[This review was collected as part of a promotion.] We got this one after our Vertuo Plus began having some issues. The light on it kept turning red when we wanted to make coffee despite many cleanings and consultations with the folks at Nespresso. The Next is a little harder to operate, and after just a few cups the light started turning yellow and refusing to make coffee. I was able to fix it by unplugging it and restarting it. I have also vowed to clean it once a week and just did the first cleaning. It seems to be working well now. We saved the other one, which we can get to work with a bit of fiddling around. I like the coffee from both machines very much but could not really recommend it to a friend because of all the cleaning, calling for consultations, looking things up on YouTube, etc. It's definitely easy to use.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 11, 2023
Thank you for your review. We understand you were experiencing issues with your Vertuo Next machine. We are delighted to learn our machine experts provide you with useful troubleshooting tips. Both your machines come with at least a one-year warranty and a lifetime of troubleshooting. We also offer repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us should you need further assistance. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!!
on December 10, 2023
Posted by: Love coffee
from RI
[This review was collected as part of a promotion.] We’ve only had this new machine for a few weeks and absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small footprint for a big reward!
on December 10, 2023
Posted by: JolieAngeline
from Austin; Texas
[This review was collected as part of a promotion.] I traded a traditional home espresso machine for this since I don’t typically drink a ton of coffee but wanted something a little easier to use with a smaller footprint and this really did the job! Love it and am so glad we got it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on December 10, 2023
Posted by: Coffee drinker
from Phoenix, AZ
[This review was collected as part of a promotion.] I bought this for my wife’s birthday and she love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA