Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Delish!
on December 16, 2023
Posted by: Coffemom
from New York
[This review was collected as part of a promotion.] I received this is a gift. And it’s the best gift. The machine makes clean, hot coffee. The pure cup of coffee is a moment of pleasure. I would recommend to all coffee lovers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on December 16, 2023
Posted by: Issa
It will work well for a short period of time then it’ll be dead, I have the old nespresso machine it’s much better than this one
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 18, 2023
Hi Issa, thank you for your review. We are dismayed to learn that the Vertuo Next does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine
on December 15, 2023
Posted by: Zenomou
from Portland Oregon
[This review was collected as part of a promotion.] I've had my vertuo plus for only a few weeks. The luxury to convenience factor is what drew me in to begin with. I would give it full marks except for two small things. I would appreciate the water chamber to be thicker or made of glass. And of course an even larger selection of new pod flavors to choose from.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great item
on December 15, 2023
Posted by: Kmik
from Minneapolis MN
[This review was collected as part of a promotion.] A few weeks in and really enjoying the Nespresso. I love that there isn’t a residue in the bottom of the cup like the Keurig leaves.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on December 15, 2023
Posted by: Bsaez
from Odessa,Florida
[This review was collected as part of a promotion.] I love my Nespresso machine! It’s so easy to use and super fast too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving it.
on December 15, 2023
Posted by: Jecrmasa
from Los Angeles
[This review was collected as part of a promotion.] Got my Nespresso Vertuo Plus and I am really happy with my purchase. It’s easy to use, I love the range of capsules they have. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT BUY
on December 14, 2023
Posted by: bballard16
from San Diego
Would not recommend. We have called Nespresso with issues with our coffee maker more than I can count. Our machine finally gave out on us right as our warranty expired so we are going with the original vertuo. Save your time and don't buy this model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason, Customer Service, December 15, 2023
We are disappointed to hear that there was an issue with your VertuoNext, and we will be sure to share this feedback with our product team. We hope you enjoy your new Vertuo machine, and should you ever need assistance, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great size
on December 14, 2023
Posted by: lizbellaggie
from Athens, GA
[This review was collected as part of a promotion.] Just purchased my first Nespresso and love how compact the machine is but how robust the coffee is. I just love the richness of the coffee. So easy to add water and also love that I can easily recycle the pods with the free return envelope!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA