Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Obsessed
on December 19, 2023
Posted by: Ryn
from Florida
[This review was collected as part of a promotion.] My brother recommended this one to me and I’m so glad he did !! It’s my new favorite !! Best option for espresso lovers !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus coffeemaker
on December 18, 2023
Posted by: Varteen
from North Carolina and Florida
[This review was collected as part of a promotion.] The newer, virtual plus line is exceptionally easy to use. The reservoir can be positionally adjusted so that the water level is continually visible. The soft touch lid is much easier to use than the former slide version. In all, Nespresso has made a significant improvement in the Coffee design process.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
AMAZING!
on December 18, 2023
Posted by: peaches11
from California, USA
[This review was collected as part of a promotion.] I have been wanting a Nespresso for a while now and I finally gave in! I bought one each for both of my sisters and they raved about it & safe to say they weren't wrong!! It's amazing, I haven't found a pod I don't like, yet.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus
on December 18, 2023
Posted by: Julie777
from Altoona, Pa
[This review was collected as part of a promotion.] I just bought this has a Christmas gift. My one daughter has one and she loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Seems Great, good build quality
on December 18, 2023
Posted by: TK542
from Wisconsin
[This review was collected as part of a promotion.] I purchased this after a long back and forth with Nespresso after our Vertuo Next broke (for the 2nd time). Nespresso only gave me 30% off, but we had a lot of Vertuo pods to use. So far the build quality seems better than the Next. The electronic opening seems well built and not just a gimmick. It heats up quicker than the Next and actually brews larger coffee pods without erroring out! It's a little strange the Plus is cheaper than the Next, however it does not connect to Wifi for updates and troubleshooting. If that isn't a deal breaker for you, I'd pick this one over the Next.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker.
on December 17, 2023
Posted by: Jk
[This review was collected as part of a promotion.] I have bought several of these as gifts over the years as well as one for myself. Everyone loves the coffee and all the options available.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Overall great
on December 17, 2023
Posted by: Karo29
[This review was collected as part of a promotion.] I love the convenience that this machine gives me! The mechanism that opens and closes the top is finnicky for me, sometimes I have to press it two or three times for it to work. Other than that it seems to work great so far! I also ordered a bunch of sleeves and maybe 20 or so were partially crushed.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We certainly want each in-cup moment to be special and exactly to your liking. We understand you are experiencing issue with the 'head' of the machine opening and closing. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call for assistance with your order as well. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
BEST NESPRESSO YET!
on December 17, 2023
Posted by: DRP
from NJ
[This review was collected as part of a promotion.] This is my third Vertuo (all others still in use!) I only drink Lattes, my wife only drinks coffee, my daughter only drinks decaf. There is one Vertuo pod that that will please anyone. Great coffee at a reasonable price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA