Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love it!
on December 25, 2023
Posted by: Gfla
from Florida
[This review was collected as part of a promotion.] So glad I purchased my Nespresso machine. It has such wonderful features. Also, the setup was easy. I look forward to my mid afternoon cup each day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great
on December 25, 2023
Posted by: rah
from tx
[This review was collected as part of a promotion.] i’m loving it right now, i’ve upgraded from a nespresso vertuo next and i’m enjoying this more
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
No good
on December 25, 2023
Posted by: Bl2002
I got this for Christmas today, and wasted four of their expensive coffee pods trying to get it to work. It kept saying that the water tank was full when it was not, and I finally got it to work by blowing into a straw attached to one of the valves, which I saw on a random YouTube video?? Totally wild for a product that is supposed to be high-qualify
Response from Nespresso USABy Antonia, Customer Relations, December 27, 2023
Thank you for your review, Beverly. While we hope you've remedied the issue with your new Vertuo Next, we're here to provide personal assistance, 24/7, at 800.562.1465. Call anytime and a machine expert will be happy to guide you or troubleshoot over the phone.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super simple to use
on December 25, 2023
Posted by: Gk
from Chicago
[This review was collected as part of a promotion.] Grabbed this one to replace an old one that was leaking. So far works brilliantly. Ease of use is great. Mainly use for Espresso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!!!!
on December 25, 2023
Posted by: Gfla
from Florida
[This review was collected as part of a promotion.] So happy that i bought my Nespresso machine. I love all the great features and look forward to my mud afternoon cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very slick and modern
on December 25, 2023
Posted by: Love Coffee
from Chicago, IL
[This review was collected as part of a promotion.] Can't ask for a better coffee maker. Chic design and modern look. Makes perfect coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Replacement system
on December 25, 2023
Posted by: Castle Rock
from Colorado
[This review was collected as part of a promotion.] Last machine stopped working. Happy with the next system. Lots of options with pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
No enough time to enjoy it!
on December 23, 2023
Posted by: Nothappy
My wife bought like this that came with the free samples.
A cold morning I tried to brew me a cup and the machine did not work! What a piece of junk!
I placed where it belonged. IN THE TRASH!
My best advice is BUY EXTENDED WARRANTY!
A cold morning I tried to brew me a cup and the machine did not work! What a piece of junk!
I placed where it belonged. IN THE TRASH!
My best advice is BUY EXTENDED WARRANTY!
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 27, 2023
Thank you for your review, Luis. Customer satisfaction is our highest priority, and we stand by our brand. Please call 800.562.1465 for additional assistance with troubleshooting, and replacement or repair if needed.
Written by a customer while visiting Nespresso USA