Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
1
Leaks!!
on December 29, 2023
Posted by: Jandrea
Would highly not recommend this specific machine. Leaks!!! Now I’m responsible for replacing the granite stone countertop in my apartment.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, December 30, 2023
Thank you for your review. We are happy to see you were able to speak with a Machine Specialist and arranged to receive a replacement machine. If you need assistance with your new VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee
on December 29, 2023
Posted by: Sscronin
from Heath, TX
[This review was collected as part of a promotion.] Nespresso is the best coffee! My Mom absolutely loves coffee at my house when she visits so I got her the Vertuo Next for Christmas. She loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Leaking
on December 28, 2023
Posted by: Ellie
from Austin, Tx
I got my grandma to get me this for Christmas about six months ago and I was so anxious to finally use it. However every time I use it it LEAKS all over the counter. I've tried everything to fix it and it won't stop leaking.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, December 29, 2023
Thank you for your honest review. We share your disappointment that you've experienced issue with your new Nespresso Vertuo Next machine. The machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the leaking issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Barista style coffee at home
on December 28, 2023
Posted by: lauraj192
A quick way to make barista style coffee at home. It's straightforward to use, we like the selection of pods available but would prefer for them to be available in supermarkets as we can only buy them direct at present.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use Mom loved it
on December 28, 2023
Posted by: dro
from Miami
[This review was collected as part of a promotion.] Purchased this as a gift for my mom as she had already fallen in love with the machine I have at home. Very easy to use and set up she loves it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product!
on December 28, 2023
Posted by: Britty
from New Jersey
Bought this machine a few months ago, shipping was quick and both machines are great! I use daily and haven’t had a problem!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine!!
on December 28, 2023
Posted by: Dani84
from Queen Creek Az
Received this beautiful gift for Christmas and love it!! So easy to use, brews to perfection.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
cleanl lines, easy to operate
on December 27, 2023
Posted by: bobby
[This review was collected as part of a promotion.] this machine is extremely easy to use and combined with the variety of unique coffees is an essential asset in my morningbrenkfast routine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA