Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
1
Broke after 6 months
on January 4, 2024
Posted by: Edr
from Washington DC
Broke after six months. Machine spins and spins with no coffee coming out. Have tried all types of troubleshooting and realize a lot of people have the same issue. I do not recommend anyone buying this machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 5, 2024
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features!
on January 4, 2024
Posted by: AR
from New York, NY
[This review was collected as part of a promotion.] I’m so happy with my purchase. It works amazing everytime.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on January 3, 2024
Posted by: Ugh
We bought 2 of these over the past 3 years and they consistently break- conveniently always after the one year warranty but before 2 years of use. Obviously some flaw in the design since ours will always start leaking somewhere. And then to make up for it- Nespresso gives you a 35% discount which… surprise… you can only use on 3 of their machines including this hunk of junk.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, January 4, 2024
Hello. We're disappointed to hear about your experience. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465, and a coffee specialist will be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design, versatile pods
on January 2, 2024
Posted by: edisonl
its barista-level coffee in seconds. Sleek design, versatile pods, and that crema - absolute perfection. Just one press and you have a coffe cup in a minute
Written by a customer while visiting influenster.com
Customer Rating
5
New Nespresso user
on January 2, 2024
Posted by: SV
from Los Angeles, CA
[This review was collected as part of a promotion.] I've had my Nespresso for about a month now and am extremely happy with my purchase. Love the quality of the product and coffee. I have also enjoyed exploring all of the different flavors. I definitely recommend the Vertuo Plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Espresso Machine
on January 2, 2024
Posted by: taylors6140
I love my Nespresso! It is easy to use and I get quality espresso drinks at home which saves me money in the long run, and they taste just as good as Starbucks. Would recommend grabbing one when they go on sale!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Flavor!
on January 2, 2024
Posted by: TonyTone
from Los Angeles, CA
[This review was collected as part of a promotion.] Incredible coffee flavor and aroma. From the first sip to the last, this coffee exceeds expectations and inspires you to go about your day. if a small coffee bean can provide such incredible flavor, so can you!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice treat after a long time
on January 2, 2024
Posted by: Craig of Bristol RI
from Bristol, Rhode Island
[This review was collected as part of a promotion.] I bought this unit for my European relatives visit.
They enjoyed although they were surprised how little coffee came out so They pressed button for a second. Coffee was not hot at all. tasted really good. They are gone and we will continue to treat ourselves to afternoon coffees.
They enjoyed although they were surprised how little coffee came out so They pressed button for a second. Coffee was not hot at all. tasted really good. They are gone and we will continue to treat ourselves to afternoon coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA