Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(4,433 Reviews)
Rating breakdown 4,433 reviews
5 Stars
3,395
4 Stars
460
3 Stars
126
2 Stars
131
1 Star
321
86%of customers recommend this product.
(
2,834 out of
3,304)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
2
Overall good machine, but a lot of maintenance.
on June 20, 2024
Posted by: Jordan
from Chicago, IL
Received this product as a gift 3 years ago and the machine has constantly had issues. I now have to bring the machine in for maintenance or purchase a new machine. I have heard other Nespresso machines do not have as many issues as this one. Would suggest getting a different machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason, Customer Service, June 21, 2024
Hello Jordan. Thank you for your feedback, and we appreciate your honest review. All of our machines come with up to a one-year warranty, and a lifetime of troubleshooting support. Should you need any further assistance, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee!!!!
on June 21, 2024
Posted by: BB
from San Augustine, tx
[This review was collected as part of a promotion.] I used at a friends and had to have one for myself. Love the coffee!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on June 22, 2024
Posted by: Marmie
from Goodyear AZ
Wish the pods were less expensive Great coffee thanks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love the coffee.
on June 22, 2024
Posted by: IrishMaiden
from Luck, wi
[This review was collected as part of a promotion.] I bought this because I’ve loved the coffee and wanted the push button option. Only thing I really don’t like it the shape in front. Feels like it’s too rounded and coffee is going to miss the cup.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, July 1, 2024
Thank you for your review. We appreciate your feedback regarding the design of the VertuoPlus machine. Whether positive or negative, customer comments are our most valuable tool in the assessment of the quality of our products and services we provide. We can assure you, your feedback has been passed on to the appropriate teams here. We hope that you continue to enjoy our many delicious Vertuo coffee options, as well as the convenience offered by your machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on June 27, 2024
Posted by: Sut07
[This review was collected as part of a promotion.] Just got it for my mom because she loved ours! it is amazing!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on July 8, 2024
Posted by: khah2
I love my Vertuo. Goodbye drip.. goodbye Kuerig. This coffee is so rich and delicious. Love the way the coffee is so creamy and delicious every time. Can brew both espresso or coffee, my kids love to make ice coffee. Easily to clean and doesn’t take much time to heat up a d brewing, the noise is quiet soft.
I look forward to mornings now! Sometimes afternoon too :)
I look forward to mornings now! Sometimes afternoon too :)
Written by a customer while visiting influenster.com
Customer Rating
5
Love my nespresso
on July 9, 2024
Posted by: kyliem197
I absolutely love my nespresso! It had a bit of a learning curve but now that I’ve perfected it I can make a fantastic latte at home and save money at the coffee shop.
Written by a customer while visiting influenster.com
Customer Rating
5
Worth it! Makes Great Coffee
on July 10, 2024
Posted by: LarryB
from Seattle
[This review was collected as part of a promotion.] Great machine. We use ours for the office. 15 people drink coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA