Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Latte must
on January 14, 2024
Posted by: madih75
If you’re a latte lover or espresso enthusiast this machine is such a treat. The design of the machine is gorgeous. She is a little loud and hard to close but I don’t mind because it puts in WORK. The best part of my morning.
Written by a customer while visiting influenster.com
Customer Rating
1
Avoid this model
on January 14, 2024
Posted by: KyleS
from Minnesota
It worked great in the beginning but it broke soon after. Difficult to pair with phone, cleaning cycle won't work and eventually stops brewing altogether.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, January 16, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the issues you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on January 13, 2024
Posted by: Cjchf26
I bought this machine about a month ago and use it every day! The coffee and espresso tastes better than a coffee shop. It’s easy to use and maintain.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Ever!
on January 13, 2024
Posted by: Lisa M
from Massachusetts
[This review was collected as part of a promotion.] I bought this for my husband recently and we are in love with the Vertuo Plus Deluxe. He has set up a coffee bar in his office and enjoys the convenience and variety of flavored coffees and expressos all day. The machine is very well made and is a pleasure to use. As a designer he appreciates the sleek design. All around it was a great purchase!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee!
on January 13, 2024
Posted by: robgiacchi
from Oregon
[This review was collected as part of a promotion.] I have had my Nespresso Vertuo Next for just about a month now. I think the taste of the coffee is wonderful. I have been trying many flavors to find a favorite and discovered I enjoy the versatility of having multiple flavor options. I also really like the versatility in size for this machine. The 18 oz is great to split between two people. The only thing, and this is a common thing among all coffee machines, is how to keep it warm once brewed without re-heating and ruining the flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great first coffee machine buy!
on January 12, 2024
Posted by: Nav
from Elmhurst, NY
[This review was collected as part of a promotion.] I bought this a month ago for my partner as a christmas gift, it makes everything easier - and it's fun to explore the new flavors. No issues with the machine so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple indulgence
on January 12, 2024
Posted by: TStegner
from Ohio
Extremely simple to set up and use while producing a high quality result. Have used for the last year and still call it my new toy, love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Leaky
on January 11, 2024
Posted by: tesser12
Makes good coffee but not reliable. This is my second machine (first one was replaced after 2 months) and it was constantly leaking, needing to be cleaned and/or descaled before every use, and overall a poor experience. I ended up using it until it broke, but for the price, I think it should last more than 2 years.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 12, 2024
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA