Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Easy to use, great drinks!
on January 22, 2024
Posted by: Nater787
from Oklahoma
Just got ours this evening and oh my gosh!!!! This is the most yummy coffee drink I've had in a long time. And so many different flavors. 10/10 recommend!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Perfecto
on January 21, 2024
Posted by: Kiki
from Downers Grove
[This review was collected as part of a promotion.] Every morning I look forward to making my Nespresso coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Don’t buy this one
on January 21, 2024
Posted by: Jkl
from South Carolina
I got this for Christmas and thought it would be great but it’s not. The coffee is great but the machine is not at all user friendly
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, January 23, 2024
Hi, thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A must for any coffee loving home.
on January 21, 2024
Posted by: umii-h
A revelation in coffee drinking! I have really enjoyed the Nespresso experience. The machine is slim and stylish and sits perfectly in my kitchen. Its brewing quality is excellent, and very simple to keep clean. I look forward to a the choice of flavours and caffeine strength in the morning before I go to the gym. It’s faultless. A must for any coffee loving home.
Written by a customer while visiting influenster.com
Customer Rating
2
Expected better
on January 21, 2024
Posted by: Jamie
from Colorado
Lasted about 1 years, now it's extremely loud when brewing also the coffee is not hot.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, January 22, 2024
Thank you for your review. We are dismayed to learn your Vertuo Next machine didn’t meet your expectation. We offer a lifetime of troubleshooting. If troubleshooting is unsuccessful, we offer out of warranty options through our Assistance Service Program. Please do not hesitate to contact us via our toll-free number 800-562-1465. Our machine experts would be delighted to troubleshoot your machine and find the best resolution. We’re available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine!
on January 19, 2024
Posted by: Elfy
from Chicago
[This review was collected as part of a promotion.] I love this machine, the look is very edgy. I had a different one couple years ago but this one is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on January 19, 2024
Posted by: ashleighc84
Amazing coffee the range of flavours is great! Design is very sleek and goes well in the kitchen! Saved me so much money buying coffees I love it!!
Written by a customer while visiting influenster.com
Customer Rating
5
Verstile & value of money
on January 19, 2024
Posted by: yunab1
I like the quality & design. Its versatile & easy to clean. I recommend you all as its worth the money . For the coffee lover, it will be the best machine you have ever purchased.
Written by a customer while visiting influenster.com