Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(4,433 Reviews)
Rating breakdown 4,433 reviews
5 Stars
3,395
4 Stars
460
3 Stars
126
2 Stars
131
1 Star
321
86%of customers recommend this product.
(
2,834 out of
3,304)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love it!
on June 15, 2024
Posted by: lbyrd66
First Nespresso machine and I’m never going back. Great design and takes up very little counter space. The machine makes it so easy to make a great cup of coffee in minutes. Extremely satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine
on June 16, 2024
Posted by: Kate
from Minneapolis, MN
[This review was collected as part of a promotion.] I bought this machine about a month ago and it has been nothing but the best!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever
on June 16, 2024
Posted by: Adrian
from Dallas, TX
Secondhand purchase, love it and will never go back to another pod.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great job!
on June 16, 2024
Posted by: Coffee68
[This review was collected as part of a promotion.] About a month ago, I received a nespresso virtuo as a gift. It has provided me with excellent cups of coffee each and every time with great ease. Each cup has had excellent flavor and the machine has been easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great!
on June 17, 2024
Posted by: Bob26
from San Diego, CA
[This review was collected as part of a promotion.] Great machine! Much better then Keueig! Issue with start button getting stuck. Common problem and easy fix
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great concept but failed execution
on June 18, 2024
Posted by: Angryguy
from Usa
Unreliable. Double blink red light every other day requires wash cycles. Starting the day with having to battling the machine, support only adds to the aggravation. DO NOT BUY THIS MACHINE
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected, and that our team wasn’t able to assist you. We sincerely apologize for any inconvenience this has caused. Our goal is to ensure complete customer satisfaction and deeply regret when that is not the case. We would like the opportunity to make this up to you. We would be happy to arrange a callback with a supervisor, who can assist further. Please contact us at 800-562-1465. We're confident that we'll come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on June 18, 2024
Posted by: Reneem
from vacaville, ca
[This review was collected as part of a promotion.] I received this as a gift a month ago and I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing product
on June 18, 2024
Posted by: Jenn123
from New York, NY
[This review was collected as part of a promotion.] I bought this last month and I am obsessed with it! It makes the perfect cup in under a minute. So many different coffee flavors and intensities to choose from. Made my whole coffee experience 10x better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA