Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
1
Constant issues
on February 11, 2024
Posted by: J
Constantly breaking. Had an original machine in the past and this one has just sucked in comparison.
Response from Nespresso USABy Customer Service, February 12, 2024
Thank you for your review. We are dismayed to learn you are experiencing issues with your Vertuo Next machine. Our machines have a one-year warranty and come with a lifetime of troubleshooting, via our toll-free number 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. We are also available via our Nespresso Live Chat on our website from 8 AM - 10 PM EST. Please contact us at your earliest convenience to address your machine issues.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for an excellent price!
on February 11, 2024
Posted by: Annoploitan
from Annapolis, MD
Love this machine. So easy to make a larger cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A family gift
on February 11, 2024
Posted by: Gil
from Puerto Rico
[This review was collected as part of a promotion.] I own a Nespresso for 2 years now and bought a new one. Best coffee for my in laws
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
AMEZING
on February 8, 2024
Posted by: MLPE
from Los Angeles CA
I one of the person to LOVE coffe.... I tried a different coffe maker of the brands, but this one is vwry different, unique, the process of made coffe is absoluly amezing and the flavour wowwww totaly love it...
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on February 8, 2024
Posted by: ingrid1
Great machine producing high quality coffee. Very chique looking, sturdy and def value for money. Easy to clean and has amazing selection of coffee pods!
Written by a customer while visiting influenster.com
Customer Rating
1
Vertuo plus machine not reliable
on February 8, 2024
Posted by: Tony
from Florida
Bought this machine 1 year and 4 months ago and it stopped working. I get the 2 flashing red lights and then turns solid green. After speaking with Nespresso options given are pay to repair or purchase another. They offered 35% off for a machine that breaks down 4 months after warranty expires. It was great while it worked but you may want to look at another model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., February 9, 2024
Thank you for your review. We certainly understand your frustration, and we're glad to see that you've chosen to use the discount when the machine is back in stock. Please let us know if you have any other questions as we are always here to help. We are available 24/7 at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Horrible design
on February 8, 2024
Posted by: Cupofjoe
from Ohio
Do not buy this hunk of junk unless you enjoy cleaning your coffee machine multiple times a day
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., February 9, 2024
Thank you for your review. This is certainly not the experience we intend for our valued customers like you and we hope you know that we're always here to help. Machine experts are available 24/7 at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee at a fraction of the cost!
on February 7, 2024
Posted by: kirstyr50
Wasn't much of a coffee drinker until we had this machine. So easy to use, sooo many pods available too. Great value for money, makes a great tasting coffee in no time at all! Definitely recommend especially with a milk frother!
Written by a customer while visiting influenster.com