Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
3
Too tiny
on February 29, 2024
Posted by: indiar09
I had this machine and it is really tiny. The pros of this is that the machine don’t take too much space on the counter. The cons are that you always need to refill the water after like two coffee and always need to empty the container of old capsules because you can fit like only 4 in it. For the price go with a bigger one.
Written by a customer while visiting influenster.com
Customer Rating
4
Vertuo plus remark
on February 29, 2024
Posted by: Kono
from Atlantic beach, Fl
Nespresso Vertuo Plus: We like the machine. Just one comment for Nespresso to consider. On cold start, it would be good to have the start logic done with just one press. Instead, it calls for one press and to stand over and wait until ready and then a second press to start.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine in it's price range
on February 28, 2024
Posted by: amandaa17_9991
I love my nespresso machine! It has a learning curve with the pods and the appropriate sizes but you can find tips on the product site or on YouTube. The milk frother is a game changer. You can use it to heat your milk or froth cold milk. It makes it so easy to make your favorite coffee at home. The variety is great and the holiday flavors are a nice seasonal addition. I recommend this machine to everyone I know!
Written by a customer while visiting influenster.com
Customer Rating
1
Disappointed
on February 28, 2024
Posted by: Traciphil
Purchased the Cold Brew Style pods for the Vertuo and machine turned red and won't brew the pods. Other pods work fine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, February 29, 2024
Thank you for your review. We can only imagine your disappointment when the Cold Brew Style capsules would not brew in your Vertuo Plus, and we apologize for any inconvenience. Our XL blends were created to brew in the Vertuo Next, Pop, Lattissima, and Creatista machine models, as listed on our website. We recommend calling to speak to one of our Coffee Specialists at our toll-free number, 800-562-1465, so we can register your machine and assist you further. We’re available 24 hours a day and 7 days a week for your convenience. Please get in touch with us at your earliest convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple to use...just one touch.
on February 28, 2024
Posted by: My best friend
from Chicago, IL
A gift from my Daughter. Excellent is the word I'll use to describe this machine!! 😃
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Used to be great but stopped working properly
on February 27, 2024
Posted by: Besspresso
from Toronto
We were very happy with this machine but 1yr and half later it's malfunctioning. It's now very loud when it's running even after multiple descaling. Also at times it just stops working properly and it runs with no coffee being poured/brewed. And it only works after unplug/plug which ends up waisting ex non expensive pods
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, February 28, 2024
Thank you for your review. We are sorry to learn of your disappointment with your Vertuo Plus machine. This machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 800-562-1465. We offer the following out-of-warranty options: a $65 repair fee to repair your machine or a 35% out-of-warranty discount toward the purchase of a new machine. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My New Favorite Way To Make Coffee!
on February 27, 2024
Posted by: CarliS
The Nespresso VertuoPlus has been life changing in my everyday coffee experience! This little machine brews exquisite coffees! I love the assortment of flavors and types which Nespresso offers. With just a couple clicks of a button, you’ll have fresh and delicious coffee in no time. Easy peasy! This also has gotten me mostly out of my “coffee shop” morning runs which has saved me a lot of money! Win win!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing coffee maker!
on February 27, 2024
Posted by: ashleyj6
I actually received this product free from Influenster. I don’t use it very often because the pods are not sold in all stores. However this machine is amazing. It has Bluetooth capabilities, tank is in the bag, and even had cup size options. There are so many pods to choose from and they are a little pricey but they taste great!
Written by a customer while visiting influenster.com