Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Coffee comes out perfectly foamy and amazinf coffee aroma
on March 1, 2024
Posted by: leynap2
I bought this Nespresso Vertuo Plus used from The Marketplace for a great price. It brews coffee quick in just a couple minutes. The coffee comes out perfectly with addicting fragrant and beautifully foamed. It is so convenient to brew my own coffee with Starbucks quality and saves me so much money.
Written by a customer while visiting influenster.com
Customer Rating
5
Quality machine and coffee
on March 1, 2024
Posted by: lindseyp117
My second nespresso machine, and I love that this one has the coffee pod options. I don’t drink coffee all day and every day so this machine is great for quality coffee when it matters.
Written by a customer while visiting influenster.com
Customer Rating
3
Not for me
on March 1, 2024
Posted by: sigita0919
It's nice to to big coffee machine.... But it's very noisy! It's works fine and coffee it is hot. Easy to clean or put water in and you can see very well wen you need more water. But because of noise I don't like it.
Written by a customer while visiting influenster.com
Customer Rating
1
Short lifespan
on March 1, 2024
Posted by: Mrake98
I have gone through 2 of these in three months. They’re notoriously buggy and prone to issues. Save yourself the grief and get any other vertigo model!!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, March 2, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso VertuoNext machine. We are happy to learn you were able to speak with a Machine Specialist and arranged to receive a replacement machine. If you need assistance with your new Nespresso Evoluo machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great coffe when it worked!
on March 1, 2024
Posted by: Cgarton
from Dallas, Texas
I have owned a Vertuo for a year. It no longer works for some reason. I have done all the troubleshooting ideas to no avail. I am very disappointed!
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, March 2, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty, and we provide lifetime troubleshooting support. For prompt and comprehensive troubleshooting assistance, please call at your earliest convenience. A Specialist will assist you with quickly registering the machine before proceeding to troubleshoot with you.
A Machine Specialist can troubleshoot with you to determine the issue and provide you with the best resolution, as well as set up your machine for repair if that is deemed necessary. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
A Machine Specialist can troubleshoot with you to determine the issue and provide you with the best resolution, as well as set up your machine for repair if that is deemed necessary. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the money!
on March 1, 2024
Posted by: kendraskorner
Love it! I cut back on going out to get coffee and make tasty iced lattes at home now! It saves me money by making my espresso at homed compared to going out to get it.
Written by a customer while visiting influenster.com
Customer Rating
5
A Blend of Excellence: The Machine and Coffee ☕️
on February 29, 2024
Posted by: inlinewithsarah
Life without my Nespresso Vertuo Next?
Unimaginable!! Its sleek design and rich, flavorful brews make it an essential daily companion ☕ 👌🏻✨
Unimaginable!! Its sleek design and rich, flavorful brews make it an essential daily companion ☕ 👌🏻✨
Written by a customer while visiting influenster.com
Customer Rating
5
Intuitive machine
on February 29, 2024
Posted by: cathrinem3
This is such an amazing coffee machine, it’s so easy to use and makes my coffee in no time at all. The quality of the coffee is top notch every time and with the variety of pods it allows me to try different flavours and strengths. The machine itself is intuitive to use and very easy to clean. All in all this is a machine I use daily and absolutely could not live without.
Written by a customer while visiting influenster.com