Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Perfect coffee, everytime!
on March 29, 2026
Posted by: JuneB
[This review was collected as part of a promotion.] This is a really sophisticated machine, it works as simple as the other pod machines. The water capacity is huge and I got some pods with the machine. I like the coffee quality, it’s really smooth. I suggest calculating the amount milk you want and what coffee intensity you want. I like the machine, it’s very minimal.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new fav!!!
on March 29, 2026
Posted by: ErinM
[This review was collected as part of a promotion.] Forever my new favorite coffee maker!! This is an easy to use system that keeps things clean along the way! It was ready to go out of the box! It’s super easy to clean as well. The coffee tastes so good! It seems to make a thicker richer blend. Very nice!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Brew!
on March 29, 2026
Posted by: JorgeV
Purchased Nespresso Vuerto and i’m obsessed! This compliments my countertop perfectly and functions perfectly. I was tired of constantly buying coffee so I invested in this and have zero regrets. I am so happy to be able to make delicious espresso every day. The machine itself is aesthetic, relatively light weight, and good quality. I would highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
My everyday coffee machine—quick, easy, and consis
on March 29, 2026
Posted by: MarissaL
This is the machine I use every single day maybe even more than once a day. It’s one of my favorite appliances. It’s super easy to use and makes consistently smooth espresso with the foam on top. As a busy mom this makes my life so much easier.
Written by a customer while visiting influenster.com
Customer Rating
5
Great flavors inside the pods
on March 28, 2026
Posted by: GigiT
[This review was collected as part of a promotion.] We like our coffee and really enjoyed this machine. I wish i could be able to load the video but system did not help me. Very easy to clean, great taste. So light and durable machine. They also send the pods within.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Brews perfectly everytime
on March 28, 2026
Posted by: SamaraB
[This review was collected as part of a promotion.] I love how convenient this Nespresso machine is and how it can brew many different sizes without pushing a button it just reads the capsule and it will brew the right size hot or over ice . It’s easy to maintain and the size of machine is perfect. Plus the coffee taste amazing and it’s Bluetooth all you need to do is download app and easy as that . I’d highly recommend this machine I was never much of a coffee or espresso drinker till now and I am hooked.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact but powerful coffee maker
on March 28, 2026
Posted by: LindsayS
[This review was collected as part of a promotion.] This sleek little coffee maker packs a mean punch. From the moment the coffee started brewing, the sweet aroma of coffee filled the room. Although the machine is a little louder than expected, this is a much needed upgrade from our old coffee maker
Written by a customer while visiting Nespresso USA
Customer Rating
1
Coffee is not hot. It’s barely warm.
on March 28, 2026
Posted by: ES41
from Atlanta, Ga.
Coffee is not hot. It’s barely warm. Sadly, I’ve gone back to using my Keurig so I can have hot coffee without needing to microwave my coffee after brewing it in the Nespresso Vertuo Next.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 30, 2026
Thank you for your review. Quality is very important to us, so our machines brew the coffee to specific parameters and ideal temperature to brew a smooth cup, without heavy bitter or acidic taste, and avoid over-extracting or burning the beans. If you're still not pleased with your Nespresso machine, please call directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting Nespresso USA