Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Best buy!
on June 15, 2024
Posted by: ashleighfec4a
I’ve had this machine for just over two years, and can honestly say it’s brilliant! It makes the coffee to such a high standard, it feels like it’s been brewed by a professional barista. The temperature isn’t too hot either so it doesn’t burn the coffee. Super easy to clean, descaling is a simple task too. Overall, a great product which makes great coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on June 15, 2024
Posted by: lbyrd66
First Nespresso machine and I’m never going back. Great design and takes up very little counter space. The machine makes it so easy to make a great cup of coffee in minutes. Extremely satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Next: Coffee Perfected
on June 15, 2024
Posted by: Bob in ATL
from Atlanta, GA
[This review was collected as part of a promotion.] The Nespresso Vertuo Next takes coffee prep and enjoyment to a new level. The automated features for proper volume of coffee—based on an optical scan of the selected coffee/espresso capsules—self-cleaning, and descaling truly distinguish the Vertuo Next. The machine, used with the Nespresso Aeroccino 4 milk frother, brews perfect cappuccinos consistently. Remarkably easy to use and occupies little counter space. Our household K-cup and drip coffee machines have been retired.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I’m hooked!
on June 14, 2024
Posted by: Mama C
from Lorena, Texas
[This review was collected as part of a promotion.] My daughter gave this to me for Mother’s Day. I was skeptical, because I am not a huge coffee drinker, but that changed, after the quality of coffee Nespresso provided. I have 1-2 coffees a day. I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
3-years Brewing
on June 13, 2024
Posted by: Liemore
from South Carolina
3-years of brewing and still spinning along. So far the only trouble ve had was a leak at the coffee outlet in the past month that I resolved by cleaning the spout module there. Breville model here.
I've enjoyed the unique approach to coffee, the espresso shots to make Lattes, the Iced Fortes on hot days, and even the Cold Brew is quite good... Once you add a bit of syrup at least.
The biggest complaint is the locking mechanism could be better. It takes a bit of force to push down and twist to lock for a good seal. A pull down bar version probably would have been a lot easier, and why the Vertuo Plus is tempting with its automated process for this.
Written by a customer while visiting Nespresso USA
Customer Rating
4
on June 13, 2024
Posted by: Kb7
from San Clemente CA
[This review was collected as part of a promotion.] Louder than my other nespresso machine. Sounds like a train
I would recommend this to a friend!
Response from Nespresso USABy Jason, Customer Service, June 14, 2024
We appreciate your honest review and will note this to our quality team. If you feel that the noise your machine is making is too loud, feel free to give us a call at 800.562.1465, and one of our machine experts would be happy to assist you with troubleshooting services.
Written by a customer while visiting Nespresso USA
Customer Rating
5
It makes fabulous coffee!
on June 13, 2024
Posted by: justineb95_4876
This machine is of great quality, easy to use and bruise so fast! The coffee taste awesome! Simple clean up and very versatile! A must have at your coffee bar.
Written by a customer while visiting influenster.com
Customer Rating
4
More decaf options needed
on June 13, 2024
Posted by: Cbroswell
Love the coffee this machine produces!! I would give it five stars except that there aren’t enough decaf coffee selections (only TWO). I make my own decaf espresso pods, but would buy more Nespresso pods if more decaf options were available, especially some flavored options (e.g. hazelnut, mocha, vanilla).
I would recommend this to a friend!
Response from Nespresso USABy Jason, Customer Service, June 14, 2024
Happy to hear that you've been enjoying your VertuoPlus, and we appreciate your honest feedback with regard to more decaffeinated choices. We will note this to our product team!
Written by a customer while visiting Nespresso USA