Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Wonderful investment
on June 18, 2024
Posted by: Suzi
from Myrtle Beach SC
[This review was collected as part of a promotion.] Bought about a month ago and love it.
Recommend to all my friends and family
Recommend to all my friends and family
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Purchase
on June 18, 2024
Posted by: Joyce
from San Diego California
[This review was collected as part of a promotion.] I just recently purchased my first vertió. I love it. It was well worth the price. The woman at your UTC store was very friendly and patient with all my questions. She really educated me with all your products.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on June 18, 2024
Posted by: Reneem
from vacaville, ca
[This review was collected as part of a promotion.] I received this as a gift a month ago and I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better Flavor
on June 18, 2024
Posted by: Bettercoffeefinally
from Phoenix
[This review was collected as part of a promotion.] We bought our Nespresso about a month ago and are loving it! The flavor of the pods compared to K-Cups is night and day different.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Exceeded my Expectations
on June 18, 2024
Posted by: D
from Houston, TX
[This review was collected as part of a promotion.] Has everything I had hoped for in a nespresso machine. I love that it has options for customization for the perfect cup every time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great concept but failed execution
on June 18, 2024
Posted by: Angryguy
from Usa
Unreliable. Double blink red light every other day requires wash cycles. Starting the day with having to battling the machine, support only adds to the aggravation. DO NOT BUY THIS MACHINE
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected, and that our team wasn’t able to assist you. We sincerely apologize for any inconvenience this has caused. Our goal is to ensure complete customer satisfaction and deeply regret when that is not the case. We would like the opportunity to make this up to you. We would be happy to arrange a callback with a supervisor, who can assist further. Please contact us at 800-562-1465. We're confident that we'll come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great!
on June 17, 2024
Posted by: Bob26
from San Diego, CA
[This review was collected as part of a promotion.] Great machine! Much better then Keueig! Issue with start button getting stuck. Common problem and easy fix
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Time effective
on June 17, 2024
Posted by: Lucho
from Miami
[This review was collected as part of a promotion.] I bought this item as I was moving into my new apartment. This device helps get my espresso early in the morning to kickstart my day, and it makes it quite fast.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA