Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
My new Vertuo
on June 26, 2024
Posted by: COMountain
[This review was collected as part of a promotion.] Nespresso is a life changer! :) I love my new Vertuo - the ease of using the machine and the quality of all the pods is great. I've enjoyed many flavors and the decaf is delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine and cute design
on June 26, 2024
Posted by: Kay
from Los Angeles, CA
[This review was collected as part of a promotion.] I had some issues when I first started the machine. It was kept blinking in red but now it works great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coolest machine
on June 25, 2024
Posted by: Stacy
from Nampa idaho
[This review was collected as part of a promotion.] We love our Machine and the sleek look to it. It’s our absolute favorite way to make coffee now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
No hot coffee from this machine
on June 25, 2024
Posted by: AK
from New Jersey
I bought this about two years ago and it just stopped working. I really didn’t end up using it much as the coffee was never really hot. Just luke warm. I don’t like it at all
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, June 26, 2024
Hello, and thank you for your honest review, AK. We're dismayed to learn the Vertuo Next does not meet your expectations. Quality and service are our top priority at Nespresso, and this is not the experience we wished for you by any means. Please do not hesitate to contact us through our toll-free number, 800-562-1465, so that we can assist you with these concerns. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on June 25, 2024
Posted by: Anonymous
from Oregon
[This review was collected as part of a promotion.] I love this coffee machine. It brews terrific espresso and coffee. I use it every morning. I’m going to buy one for my daughter
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing features, brews great coffee
on June 25, 2024
Posted by: Tina R
from Smithtown, NY
I’m so happy I ordered my Nespresso Vertuo over ordering another Keurig. This machine brews my coffee precisely according to the capsule I use. The coffee is hot, fresh and has a great depth of flavor. I love the auto open and auto eject feature. The capsule ejects into a reservoir bin and you can empty this bin and recycle the capsules. This is a big deal because I recycle everything can. It’s amazing how many different Nespresso Vertuo capsules you can choose from! I can make espressos, cappuccinos, lattes, macchiatos, regular 8 oz. cups of coffee. Starbucks?! Who needs them any more? My only complaint is that it’s a little loud while brewing but I’ve already gotten used to it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great features
on June 24, 2024
Posted by: jpromero
from spring texas
[This review was collected as part of a promotion.] i bought a month ago and i love it i would recommend to anyone and for anytime
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love the coffee.
on June 22, 2024
Posted by: IrishMaiden
from Luck, wi
[This review was collected as part of a promotion.] I bought this because I’ve loved the coffee and wanted the push button option. Only thing I really don’t like it the shape in front. Feels like it’s too rounded and coffee is going to miss the cup.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, July 1, 2024
Thank you for your review. We appreciate your feedback regarding the design of the VertuoPlus machine. Whether positive or negative, customer comments are our most valuable tool in the assessment of the quality of our products and services we provide. We can assure you, your feedback has been passed on to the appropriate teams here. We hope that you continue to enjoy our many delicious Vertuo coffee options, as well as the convenience offered by your machine!
Written by a customer while visiting Nespresso USA