I just opened my navy blue VertuoPlus. I've only ran the cleaning cycle and haven't used it for my first cup of coffee yet. This comment is solely based on the frustration of the cord. It's nice that you can move the water tank from side to side, but it's as if the designers didn't account for the cord; the cord is always in the way no matter where the water tank is positioned. Otherwise, the machine looks great, and I'm sure I'll be happy with the coffee. I had my last machine for 7.5 years.
[This review was collected as part of a promotion.] This machine has been a great addition to my coffee making collection. I am a home roaster and am impressed with the quality of the coffee made by this machine. The price per cup is also much better than any other location I can purchase coffee from if I choose to.
[This review was collected as part of a promotion.] Just got it for my mom because she loved ours! it is amazing!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Smokes
on June 27, 2024
Posted by: Dud
from Texas
Was given this as a gift and after about 2 years it started making a popping noise and started smoking. Buyer beware!!! I called Nespresso and it’s not in warranty. Machines don’t last.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, June 28, 2024
Thank you for your review. We see you were able to speak with a machine expert and receive information about the lifetime of machine troubleshooting support we provide. If you ever need assistance with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
[This review was collected as part of a promotion.] I upgraded my coffee at home to the Nespresso! It was the best decision I have made in a long time. The best espresso machine you can get.