Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
1
don't buy
on July 11, 2024
Posted by: steffie
from seattle
I bought this machine about 2 years ago. Stopped working- won't turn on. I didn't use often, only when we had company. I checked on line remarks and found that this was a typical complaint. Now I am stuck with an expensive device that doesn't work...
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, July 12, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected and appreciate the opportunity to assist you. We’re delighted to extend our 35% out of warranty discount towards a new machine. This excludes our Vertuo Lattissima, Creatista and Pop+machines. If you would like to take advantage of this discount, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we’ll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best cup every time, no joke
on July 10, 2024
Posted by: Lisey
[This review was collected as part of a promotion.] Have the best cup of joe EVERYDAY at home! This is literally how I describe my machine to all of my friends and family! Best cup, every time you brew.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great features!
on July 10, 2024
Posted by: Nancy
[This review was collected as part of a promotion.] It’s so sleek and amazing! I would recommend for compact spaces. However, breaks easily after 3-4 years. Mine started leaking.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, July 11, 2024
We appreciate your honest feedback, and we are disappointed to hear about your experience. All of our machines come with a lifetime of troubleshooting support. Should you need additional assistance, don't hesitate to give us a call at 800.562.1465. We'll be sure to note your review to our product team, and we hope you have a great day.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new try is your must try
on July 10, 2024
Posted by: Lisey
from Westlake Village, CA
[This review was collected as part of a promotion.] Bought this one as a new flavor to try and had family in town and we all loved it! Certainly a must try!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth it! Makes Great Coffee
on July 10, 2024
Posted by: LarryB
from Seattle
[This review was collected as part of a promotion.] Great machine. We use ours for the office. 15 people drink coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my nespresso
on July 9, 2024
Posted by: kyliem197
I absolutely love my nespresso! It had a bit of a learning curve but now that I’ve perfected it I can make a fantastic latte at home and save money at the coffee shop.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on July 8, 2024
Posted by: khah2
I love my Vertuo. Goodbye drip.. goodbye Kuerig. This coffee is so rich and delicious. Love the way the coffee is so creamy and delicious every time. Can brew both espresso or coffee, my kids love to make ice coffee. Easily to clean and doesn’t take much time to heat up a d brewing, the noise is quiet soft.
I look forward to mornings now! Sometimes afternoon too :)
I look forward to mornings now! Sometimes afternoon too :)
Written by a customer while visiting influenster.com
Customer Rating
5
Great and easy to use!
on July 8, 2024
Posted by: Dee27
from Port Huron, Michigan
Bought this for my mom for Christmas and she absolutely loves it. It's easy to use, and she thoroughly enjoys her cappuccino's! I'm looking to getting myself the same one too! I definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA