Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Such a nice treat!
on January 15, 2025
Posted by: elizabethb944_405
This coffee machine was worth the splurge. It is so easy to use and the espresso and coffee both taste delicious. I like both hot and iced lattes and both work really well with this machine. The frother is amazing! I put sugar and milk and cinnamon in and it blends up everything together perfectly. I also use the milk frother to make hot chocolate for my son, it’s a great temperature and easier than using the stove. It has held up well for the 2 years I’ve had it and I use just about every day.
Written by a customer while visiting influenster.com
Customer Rating
5
So happy to have it
on January 14, 2025
Posted by: Tev
from Phoenix, AZ
[This review was collected as part of a promotion.] I love it. I use it everyday. It replaces Starbucks and the frequent coffee shop visits for me.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good Coffee
on January 14, 2025
Posted by: Milman30
from Los Angeles
[This review was collected as part of a promotion.] Great machine. Easy to use. I got a good deal by saving with a bundle.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new favourite appliance
on January 13, 2025
Posted by: smil_1116
I've been waiting for a long time to finally buy a Nespresso machine and it's been the most lovely coffee for the past week. My favorite pods are the espresso ones and I use the brother to make a latte. Every last sip of this coffee tastes incredible and the machine is so quick and extracts so much creama.
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee ever!
on January 12, 2025
Posted by: suzieQ60
from Spokane WA
I absolutely love my new Nespresso Verto! I’ve never been a strong coffee love and always water mine down, but this coffee and machine is amazing and the coffee taste robust but with a smooth creamy finish with no bitterness! I usually take my coffee black, but I am enjoying adding flavors now to make my own, more affordable Latte’s, double shot espresso and capachino’s!! And with all the tutorials available there are so many more I can’t wait to try and master!! Nespresso is so straight forward and easy to use, all I can say is if you don’t have one yet, get one you will love it!will love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
MINE WORKS WITH DIFFICULTY
on January 11, 2025
Posted by: Jack PM
from The Villages, Florida
I have gone past my one-year warranty by a month and still pleased with the results. Still, I rate the purchase as a 3. First of all, I hate having to use muscle to close the top. I'm a man and I wonder what a frail woman would do to close the lid. Second, the creature has a life of its own when it utters its sounds of groaning and flowing. This is a noisy machine. Third, (are there more), the price per pod is getting ridiculous. As I look back on my '3' ranking, I must say my VERTUO NEXT could be a lot better in so many ways. It looks cute and smart sitting on my counter with its jaws open waiting to obey my command. Then the tug-of-war with the lid, the grunts and groans as water joins with beans, and I walk around waiting for that creamy stuff to fill my cup. Would I suggest this VERTUO NEXT be purchased by a friend, no, but then where else do I send her?
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, January 14, 2025
Thank you for sharing your feedback on our Vertuo Next. We appreciate your insights regarding the lid's difficulty, noise level, and capsule pricing. Your experience is valuable to us, and we will take your comments into consideration for future improvements. If you have any further suggestions or concerns, please feel free to reach out through our toll-free number, 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use, tasty
on January 10, 2025
Posted by: sleon21
from Michigan
I have been using this product for about a month and it has saved me a lot of money buying expensive coffees. This coffee is very tasty and using the milk frother in combination makes for a perfect temperature latte.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
I do not recommend, this machine is known to leak.
on January 8, 2025
Posted by: JayPop
Do not get this machine, it is known to leak. The Nespresso team will make you jump through hoops to get a warranty claim in.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, January 9, 2025
Thank you for your review. We’re dismayed to learn that your VertuoPlus isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA