Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Great Features!
on January 30, 2025
Posted by: CoffeeFan87
from Land o lakes, FL
[This review was collected as part of a promotion.] I love my new machine! It's fast, efficient and puts out a great cup of coffee with a great variety of options.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso is the bomb!
on January 29, 2025
Posted by: pamelak4a88_4185
So I’ve been loyal to Keurig for a LONG time. I’m talking since they were released. However, was told I had to try Nespresso. Kinda blew it off but totally worth it! Love my keurig and won’t be getting rid of it but if you love the taste of coffee go with the Nespresso.
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome machine!
on January 28, 2025
Posted by: lindas204_2207
First time using a nespresso machine and I love it! I love that you can adjust the brewing size and don’t have to stick with the pod size. The water reservoir isn’t too small but you do have to refill it often if you’re drinking coffee every day. I love the frother that comes with it and the double espresso pod sizes - they make a great latte!
Written by a customer while visiting influenster.com
Customer Rating
2
on January 27, 2025
Posted by: EL
Bought 6 mo ago, and the brew button is inconsistent
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on January 27, 2025
Posted by: lakittrealc_9813
I love this coffee machine. I am able to make coffee shop quality drinks a home. The pods are a little expansive but you save a lot by making coffee at home. I can choose different sizes and strengths of brews and it great.
Written by a customer while visiting influenster.com
Customer Rating
3
Cord sticks out
on January 27, 2025
Posted by: Susanf
I bought this for my husband. He loves it! I hate it because of how the power cord is in front of the water carafe. I cannot hide it and it sticks out awkwardly. Pictures of the item did not show this or I would not have bought it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, January 28, 2025
Thank you for your review and honest feedback, Susan. We are happy to learn your husband loves your new Nespresso machine. We’re disappointed to learn your VertuoPlus is not meeting your expectations. We sincerely apologize for any frustration this has caused. We want to assure you that we are committed to complete customer satisfaction, and we deeply regret when that is not the case. Your VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support. We have documented your suggestion about the power cable to your account for review. Please contact us at 1-800-562-1465 if you have any troubleshooting or machine maintenance questions. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So good, getting another machine
on January 26, 2025
Posted by: Sis
from Washington
I was given this as a Christmas gift. I love it!! I had some problems, but it was all my fault for not reading the different size coffee pods. I thought for sure there was a problem when it only gave me just a shot of coffee when I thought it was a full cup. Ha, the laugh was on me. I love the coffee and being able to recycle the used pods. In fact, I love it so much I am going to buy the smaller sized machine for our mobile home. Wish I had gotten this gift years ago.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect small expresso/ coffee maker
on January 26, 2025
Posted by: ramim7_4841
My brother got me this as a Christmas gift and I have been LOVING IT!!!! I make myself a coffee or expresso every single morning before work. It is very durable and makes the drink quickly. It is very sleek and does not take up too much counter space and matches my kitchen perfectly.
Written by a customer while visiting influenster.com