Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Quick, delicious coffee
on February 23, 2025
Posted by: samanthar995_1645
I own a variety of coffee machines, this is my favorite for a quick, no hassle, good cup of coffee. I love the vertuo because of the ability to pick between a full cup of coffee, a shot of espresso, a double shot, etc. all of which I purchase. I’ve seen complaints of this machine breaking down but I’ve never had that issue and I’ve owned two of them (one was lost in a move). Great machine!
Written by a customer while visiting influenster.com
Customer Rating
1
Unreliable
on February 22, 2025
Posted by: julie
from CA
Bought in 2021…had so many problems with the machine since then. Like girl, I’m just trying to make my morning coffee!!! Super unreliable and not worth the hassle of purchase
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, February 24, 2025
Thank you for your review. We certainly want each in-cup moment to be special and exactly to your liking. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve this matter to your satisfaction. Please call 1-800-562-1465 at your earliest convenience. We are available 24 hours a day, seven days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A beautiful addition to any kitchen!
on February 19, 2025
Posted by: chrism163_3732
The Nespresso VertuoPlus delivers rich, flavorful coffee with ease. Its versatile brewing system adapts to different cup sizes, and the sleek design fits any kitchen. A must-have for coffee lovers!
Written by a customer while visiting influenster.com
Customer Rating
5
Great purchase
on February 19, 2025
Posted by: Hcswe12
from Los Angeles, CA
[This review was collected as part of a promotion.] Ever since we bought this we have cut back on going out for coffee. Definitely would recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tastes delectable
on February 18, 2025
Posted by: emmas1316_6137
This nespresso brews coffee so smooth and tastes absolutely fantastic! It’s easy to clean and brews fast. You can also Bluetooth to your phone!
Written by a customer while visiting influenster.com
Customer Rating
1
Don’t Expect it to Work Very Long
on February 16, 2025
Posted by: Coffeelover
This machine quit working within 6 months of buying it. My wife and I left our Keurig out beside it and only used it when we wanted a special cup of coffee because the pods you have to buy for it are so expensive. The coffee is fantastic but the machine is garbage. I wish I’d read all the reviews before purchasing. Do yourself a favor a buy a legit machine that does it all. You will save money in the long run.
No, I would not recommend this to a friend.
Response from Nespresso USABy Blake, Customer Service, February 18, 2025
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on February 16, 2025
Posted by: carlam250_641
I'm so excited to share my new Nespresso coffee machine experience! ☕️ It's absolutely amazing how quickly I can make a delicious cup of coffee. The crema is perfect, and the coffee tastes so rich and flavorful. I love how easy it is to use and clean, too. This machine is a game-changer for my morning routine! #Nespresso #CoffeeLover #MorningRoutine
Written by a customer while visiting influenster.com
Customer Rating
5
A staple
on February 16, 2025
Posted by: kristyneliz_6807
We absolutely love our nespresso! It has been running for years flawlessly and every cup it's perfect. The pods can get pricy but so does good beans when you have a normal espresso machine so there balance. Overall great staple in our house and is always reliable for a good cup of coffee!
Written by a customer while visiting influenster.com