Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,437 Reviews)
Rating breakdown 7,437 reviews
5 Stars
5,795
4 Stars
878
3 Stars
255
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,276 out of
3,794)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Best espresso coffee
on April 13, 2026
Posted by: KaileeC
[This review was collected as part of a promotion.] Amazing machine that makes the perfect espresso coffee every time! I love the design and how the pods automatically collect in the receptacle. Its not too heavy if you want to put it in your cabinet and pull out if needed.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine but pods hard to find
on April 13, 2026
Posted by: LynC
[This review was collected as part of a promotion.] I received this item for my honest review. This coffee maker has a lot of versatility to make coffee, espresso, etc. the flavors of the pods that were sent with the machine were quite good. My issue is that I don’t see Nespresso pods in my local stores and that’s a definite negative for me. They can be ordered via the app and other retailers online
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy with my upgrade!
on April 13, 2026
Posted by: MAV
from Boynton Beach, FL
[This review was collected as part of a promotion.] Amazing upgrade from our previous Vertuo, which we got secondhand 3 years ago. We love the convenience of great coffee for a fraction of what you would pay at a coffee shop, but even more convenient. Love the app connection features and warnings, it is still a very simple app, so I look forward to having more features in the app, like cleaning cycles and more recipes!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on April 13, 2026
Posted by: SabrinaS
[This review was collected as part of a promotion.] I am happy with this coffee maker, it is very interesting looking and unique compared to other coffee makers. I love the changeable size for the cup so it fits larger and smaller cups.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use, delicious coffee
on April 12, 2026
Posted by: CynthiaB
[This review was collected as part of a promotion.] This machine is so easy to set up and use! Setup just took a couple of minutes and then if you want you can change the size/strength of each specific pod from your phone. Brewing a cup is as easy as opening the machine and pressing a button! It brews each pod perfectly! It also disposes of each pod when you open the machine into a bucket which you just empty when it’s full. I love that you can get Nespresso recycle bags to empty it into and just seal when it’s full and put in the mail and they will recycle the empty pods for you! The size range of what this brews is amazing. You can brew everything from a single shot of espresso to a carafe! It isn’t very big and takes up little space. Highly recommend, so delicious and saves so much money if you’re a big espresso/coffee drinker and would normally get coffee elsewhere. So worth it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best POD machine.
on April 12, 2026
Posted by: DJG
from Ashburn, VA
[This review was collected as part of a promotion.] I chose this model for its ability to brew coffee for two and its smaller footprint. It works well and the coffee is consistently good, especially compared to that produced by a ubiquitous brand. All Nespresso coffee makers are the fastest and easiest way to brew coffee and with their large selection of sizes and flavors there is something for everyone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on April 12, 2026
Posted by: CarinaM
[This review was collected as part of a promotion.] I had the original model previously that had so many issues. Had to get it replaced by the company because it leaked and was very noisy. This one is still loud but not nearly as loud as the old one. The lid closes softer as well and so far no other issues!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Coffee tastes great
on April 12, 2026
Posted by: ElizabethFrancesM
[This review was collected as part of a promotion.] I was very happy to receive this to try. I thought ot was a bit hard to navigate things like changing how big of a cup I wanted to make. I think a few more buttons on it would make it a bit easier. The coffee is great I just wish it came with better instructions and an easier to use app. Assembly was very easy otherwise.
Response from Nespresso USABy Nespresso USA, Customer Service, April 13, 2026
We appreciate your feedback, Elizabeth. Please give us a call at, 800.562.1465, we're available 24/7 to assist you. A Machine Expert is available for troubleshooting at your convenience. We look forward to speaking with you.
Written by a customer while visiting Nespresso USA