Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Simply The Best
on April 11, 2025
Posted by: ericf58
The Nespresso Vertuo is easily the best coffee brewer on the market. From its one touch operation to the simplistically elegant design, this quiet and well designed machine is all that I could ask for and more. If I had to critique one thing it’d be that the Sunny Vanilla pod is not available year round. Take care of that ASAP guys.
Written by a customer while visiting influenster.com
Customer Rating
2
Pop Goes into the Drink
on April 10, 2025
Posted by: buygal
Like many other customers I had nothing but unsatisfactory experience with this cheezy budget model. Was in a box for a year until a move then, set up for guest use but it failed in my kitchen after a few months leaked all over.. A horrible mess and significant waste of expensive coffee pods. I decided to NOT call customer service after my original Vertuo machine also failed after 2 years. You can not ship a machine from Hawai'i for any reasonable price so took the hostage deal of a discount on a new machine, so far working for almost a year but very LOUD. I clean it regularly but there is a half yellow and half red light when it heats up so that must mean something like doom soon, I actually took the Pop model to the dump and pitched it over into a container which was shipped to Honolulu and to who knows where after that. I own several original pod machines and they work far better.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Newbie
on April 10, 2025
Posted by: Coffee
[This review was collected as part of a promotion.] I am a newbie to coffee and this was my first ever machine! So glad I went with Nespresso. My experience in the store was fabulous. I got a significant discount on the machine and my first coffee order. They continue to send deals and offers. They value their customers and ensure we keep coming back.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I go through walk-through coffee in my kitchen
on April 10, 2025
Posted by: cyndee26
Makes an amazing cup of coffee. With the froth on the top love the fact that it is Wi-Fi enabled it updates the firmware it cleans itself. It isn’t noisy. It has lasted through the years. Only downfall the ponds are a bit expensive but when you compare them to going to a chain coffee shop daily it’s actually cheaper. Gives you the feel of going through drive-through daily but you’re only walking through your kitchen for an amazing cup of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
A must-have for anyone who loves coffee
on April 9, 2025
Posted by: Jon S
from Washington D.C.
[This review was collected as part of a promotion.] I just moved back to the U.S. from Europe and was unable to bring my Nespresso machine with me. The Vertuo Next was one of my first purchases after landing! This is a great machine that supports so many sizes/types of coffee - all adjustable from the app. It’s a bit of an indulgence but worth it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
The Nespresso Vurtuo Next is fast and easy!
on April 8, 2025
Posted by: emmeryp1_197
I have used my Nespresso Vurtuo Next almost every day since I bought it 2 months ago! It is my go to for making a coffee in the mornings. It is fast and very easy to use.
Written by a customer while visiting influenster.com
Customer Rating
4
Convenient Coffee Machine
on April 8, 2025
Posted by: jenniferv189_5262
I own both a Nespresso and an espresso machine, but love to keep the Nespresso for days I don’t feel like grinding beans. The machine is super convenient to have and is quick to make your cup of coffee for the day.
One con is that the pods are pretty expensive.
Written by a customer while visiting influenster.com
Customer Rating
5
Loving it
on April 7, 2025
Posted by: MG575
from Texas
[This review was collected as part of a promotion.] In love with the decaf mellizo and decaf vanilla for those evening treats.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA