Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Recommended and amazing machine
on June 27, 2025
Posted by: Gavin
from Wisconsin
The espresso machine is amazing. I’m so glad that I bought it. I use it every morning and I don’t regret buying it recommended to anybody who wants to say amazing cup of coffee or cold brew or espresso in the morning
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Never Going Back!
on June 26, 2025
Posted by: Sportgirl65
from Aurora, CO
[This review was collected as part of a promotion.] I previously used a Keurig and thought it was the greatest thing! A co-worker told me about Nespresso and I thought I’d give it a try; wish I had switched sooner!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Frother makes it better
on June 26, 2025
Posted by: melisa1384_3239
I love that this machine makes different varieties of hot and iced coffee, lattes and espresso and all you have to do is pop in the pod. Pure joy in a mug
Written by a customer while visiting influenster.com
Customer Rating
1
Save on the frustration and buy a Keurig
on June 26, 2025
Posted by: Honest Reviewer
I used a keurig for years no issues ever. This machine errors out constantly. Starts and stops. Start and stops. Starts and stops. Starts and stops. Starts and stops. Crap technology.
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, June 27, 2025
Thank you for your review. We are sorry to learn our VertuoPlus machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Stopped working
on June 25, 2025
Posted by: Mlove
Stopped working after 14 months of using it. Called and they could only offer 35% off the same machine!
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, June 27, 2025
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations, and we want to make it right. We recommend calling us at 800-562-1465 to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
No need for a trip to Starbucks again!
on June 24, 2025
Posted by: annagracer_6980
My Nespresso has truly changed my life. I always have the fresh bold flavors of a freshly brewed coffee or espresso without the hefty bill that comes with going to a coffee shop. I love that I can choose from such a large variety of flavors and brands so that everyday is a new bliss! I’ve had my Nespresso now for about 3 years and use it almost everyday and have never had an issue. I’ve convinced so many people in my life to make the switch to Nespresso and not only have they thanked me, but so have their bank accounts! My Nespresso brings a sense of excitement and fun to my everyday mornings!
Written by a customer while visiting influenster.com
Customer Rating
5
The best at home machine
on June 24, 2025
Posted by: theresaf2494_7764
Hands down the best tasting at home coffee on the market. Very modern and sleek design (will fit in almost any kitchen). It brew pretty fast without waking the entire house. I’ve moved twice with this machine and it’s still going strong!
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE! LOVE! LOVE!
on June 24, 2025
Posted by: shavilyn
from Cave Creek, Arizona
[This review was collected as part of a promotion.] My niece had a Nespresso machine and she made me a dupe of a Starbucks drink. It was so delicious that I had her take me right away to the Nespresso store and I bought myself a machine. I purchased the Virtuo Machine with the 40 ounce water dispenser and the cord that you can position both. I make myself a fancy drink every morning. I have found a number of Starbucks dupes that I love. I save myself a lot of money by making them myself. I am unbelievably happy with my purchase. My husband and I moved to Arizona and are living in a hotel until we close on our house. My Nespresso machine is set up and ready to go so I can have my fancy drink every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA