Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love this
on August 26, 2025
Posted by: stephanierad39_6590
This is my most used appliance in my kitchen. Nespresso makes the best coffee. The machine is very easy to use and clean. The shape of the coffee maker is sleek and fits nicely on the counter. I also looove the frother.
Written by a customer while visiting influenster.com
Customer Rating
5
Favorite!
on August 26, 2025
Posted by: marianao5_6919
This Nespresso machine is very easy to use and love making my iced lattes! Highly recommend.
It comes with the milk frother which is also easy to use.
It comes with the milk frother which is also easy to use.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee tastes great
on August 23, 2025
Posted by: Coffee
[This review was collected as part of a promotion.] Excellent coffee great taste. The espressos and the decafs.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after 17 months
on August 23, 2025
Posted by: Rosie
Mine broke after 17 months. The machine is very loud and the pods get to be expensive. Plus having to replace the machine out of warranty. Doesn't make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broken within 18 months no Warrenty
on August 22, 2025
Posted by: Papamathuna
I would not recommend this verturo machine. It is so loud and broke with 18 months. No warranty . Super expensive to buy pods and a new machine every 18 months.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., August 23, 2025
Thank you for your review. We're always here to help and look forward to finding a satisfactory solution. Please call us to escalate the situation. We are available 24/7 at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Next level Nespresso!
on August 21, 2025
Posted by: jenner1967_4778
I wanted to love this from the moment I saw it. And, I did! It is an absolute delight to use and looks fabulous in any kitchen. It is so easy to customize your beverage selection and creates a yummy treat for even espresso snobs. Love this machine more every time I use it. I can make my beverage quietly in the morning without disturbing the rest of the house! It is perfect for houseguests to use…it just makes their stay extra special.
Written by a customer while visiting influenster.com
Customer Rating
1
on August 21, 2025
Posted by: Ary
from Miami FL
[This review was collected as part of a promotion.] Unfortunately we did returned the coffe maker but because the coffee was not hot at the store with the one they tried coffee it always great the one they sold to us once again the taste was good but coffe not hot it was warm.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, Customer Service, August 22, 2025
Thank you for your review, Ary. Your state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. Should you need further assistance, please call 800.562.1465, a machine expert is available 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on August 21, 2025
Posted by: Jeremy
from Tampa Florida
Made my first cup of espresso, delicious flavor. It's very easy to set up and use. It only took about 2 minutes to set up, including running a cycle. This is done to wash out anything from the manufacturer's process. Also, setting up Bluetooth was easy, so I could program my perfect cup through your app.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA